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November 2022 by Jaime Johnson
The owner never responded to any of my text messages or my calls. I’m a hairstylist and if I’m not available I would at least let the customer know that I’m not available out no one’s available at the shop. That’s being a professional.
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August 2022 by Naimah Strong
Despite the reviews, I scheduled an appointment, which I had to cancel. I did send a message letting them know that I had to cancel as opposed to just simply not showing up, I received several disrespectful, rude messages regarding me having to cancel. This only confirms the reviews I read as being true. I clearly dodged a bullet. Thank you Jesus!
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January 2022 by Sharion Flood
She did a great job on my granddaughter hair. What I didn't like was the fact she requested full payment after she started her hair or she wasn't going to finish it. Payment should have been discussed prior to starting. They could use a business class and get a machine for payment.
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January 2022 by Anna E.
Staff is rude.bad customer service. They dont give you what you ask for. Long wait times. I left my daughter there and they did other people who came after her and didn't start her until I returned and questiones them. Do not recommend.
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October 2021 by Natasha M.
It was my first time going here. I called same day & was able to get an appointment. I arrived about 9:40 a.m. and was done by about 2:20 p.m. The young lady that did my hair did braid a little tight but not to the point of where I was in pain or I feel like it will damage my hair. (I am also not tender headed). I did request she not braid my edges and she left them out. * * I gave 4 stars because she charged me $20 more dollars than what she originally told me on the phone. (Maybe due to having to do it a tad bit longer than shoulder length.) Then despite the fact I showed her a picture of how I wanted it she didn't crinkle/curl my braids with hot water. I ended up having to do it myself. She also snipped with scissors stray hairs after she finished. * * Overall, I am happy with how my mid back length box braids turned out. They are very neat! The women were friendly and they finished in decent time! I RECOMMEND this place IF YOU NEED YOUR HAIR BRAIDED! Just be specific and show a picture of how you want your hair. Thank you Express Braiding !
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June 2021 by Marilyn Greene
Great place to get braids of all kinds, they also do sew in, and quick service here. I will be going back.
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June 2021 by Chabreeka Lyons
I love my hair worth every penny definitely worth it I'll go again
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May 2021 by Tory
The absolute WORST service ever. After spending $150 on jumbo box braids(which IMO is overpriced) the braider didn't even finish. The ends of my braids began to unravel within the hour. I went back, she was gone. I spoke with Coumba( the owner) who said come back in the morning.i was there @8a..and they're closed. I won't be back.
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March 2021 by YOLANDA WISE
Over charge there prices
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February 2021 by Jamie Battle
I used to be a loyal customer to them. I would vouch for them in a heart beat. Been going off and on for 8 years. They have gone way down hill. Lazy. Unprofessional. Noncommittal. They did me so wrong and I will never be going back to them.
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November 2020 by Sandrika Carswell
Very poor service... they don’t take there time
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August 2020 by Shoniece Thomas
Please do not go here! I sat at this place for a hour and some change just waiting on a stylist. I had previously sent pictures of the style I wanted to the owner who then quoted me a price of $140. I called ahead of time to verify my appointment and reinerate the style in which I wanted. Needless to say I am not satisfied with my hair! Every time I go here it's always an excuse as to why my hair isn't done correctly. I asked for simple twist in the back and stitch braids across the front. The stylist gets to the front of my head and does goddess braids. I told her that's not what I asked for she began to say what I should have said instead of just correcting my hair. I told her I had pictures which I showed her before she started. Bottom line it was getting late and she really didn't feel like taking the time to do what I asked her to do. In her words it takes time. I will never spend anymore money at this salon. A big waist of time and money. Please be specific if you decide to go here apparently a pictures that is suppose to speak a thousand words failed horribly ??♀️??♀️??♀️??♀️?
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May 2020 by KELLY & TOYA
They’re money hungry, they talk all over you, and braids aren’t done to you customer’s satisfaction. The only goal is too make money! A total waste of money. If you like pretty quality braids done to fit your face don’t go here.
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May 2020 by Teralynn H.
I got my hair done at this salon (crocheted braids) yesterday and spent 150 on my hair and gave a 50 dollar tip. I got hot and went to put my hair in a ponytail and the lady must have run out of hair. I have half of the head of braids miss! I will be reporting them to state board. This is now how you treat customers. I will return this morning for my money back or the can fix it ASAP.
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February 2020 by Latisha Sparks
I've been a REGULAR customer here for over 5 years now. When I first started going the service was excellent and the braids were nice and full and super neat. Over the past 2 years the braiding has gone down hill ALOT, they only do just enough to get your money. I think they used to be very passionate about doing great work but now It really shows in their work that they are just there to get their money and go. During my last visit the braider I requested came in 2 hrs late to do my hair and the braider who was helping her told her she was not doing my box braids correctly and that she has gotten very lazy (parts were to big and braids were not the same size, she was rushing so she could go back home). Yes, they had this conversation while doing my braids. The braider doing my daughters hair wanted half of her money upfront while she was doing my daughters hair because she was about to go home, after 2 hrs of being on my babies head. That also really made me mad because no one should be asking for money until they are finished. The shop cleanliness is none existent and I will not use their restroom because it is very nasty and unsanitary. It's sad that this shop used to be the best ( I am a regular braid wearer so I know quality braids)and now I will only go over there when Absolutely cannot find anyone else. I wish their old team from a couple of years ago was still there because the new people are just as lazy as the old ones.
