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October 2023 by B W (B- DUB)
Good vibe. Very helpful and nice
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July 2023 by Colin Dillow
Left my card here on accident and asked for it and was ignored for 15 minutes while she stared at me smirking doing nothing. Another customer of a different skin color walked in and she immediately asked him if he needed help and helped him. Very racist and a bad look. HR will hear about it and local news will also if not apologized for that. Her name is derby downs. And is clearly Downs.
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April 2023 by SHY ROLL
MY EXPERIENCE has ALWAYS been pleasant, swift and PROFESIONAL ,DESMOND BRANCH MANAGER the BEST,PLEASE KEEP THIS BRANCH?
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March 2023 by G37 Zilla pow
Denied a black business owner of his own money then trespass him. SHAMEFUL of this bank! Don't do business here! As a minority truist who is now BB&T would never approve me of anything even with a superb credit score.
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October 2022 by Stuart Ivie
I had a very pleasant experience here. Deposited a USPS money order. I wish I could recall the teller's name.
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July 2022 by
It was my Birthday my bank wouldn't work so I knocked on the door a young lady that was closing up took the time to help me. They are great !!
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June 2022 by Lu Carter
Almost going on 3 months to resolve a dispute. I'm not it's lack of resources, training, or staff members. This location really sucks!! Ya'll need to do better.
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February 2022 by A W
Had the worst banking experience of my life here. I’m so glad this is not my home bank. I watched them verify a small check twice to repeatedly acting like their internet was down all in the name of precaution. I will never use or refer anyone to this bank.
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January 2022 by Fendi Bee
The fact that everytime I call up there and Jay tells me his manager isn’t in with such a nasty attitude is repulsive and disturbing : they really need better management and people there because it’s really ridiculous at this point. I wish there was a corporate number I could call to report them.
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August 2020 by Jane Marie Mackay
Great customer service , but getting out of their parking lot is a challenge if you have to make a left turn!!
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February 2020 by Teisha L
Love love love this bank!!!
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February 2020 by Claudia Cantu
Poor customer service by every one I've been helped by at this location. The manager doesnt seem to care about lack of professionalism of his employees. Whether it's going through the drive thru or in store , there is a huge lack of customer service at this Branch and someone is always shorting me on my change back.
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January 2020 by Troi
I’m giving one star because I have to. These people are rude as hell. They look at you like you’re crazy when you walk in. They don’t speak. While standing in line, they don’t offer to help, you have to ask them if they are ready to help. This location needs to close. I’ve never ever been into a bank with nothing but deadbeats on the clock!!! They are horrible. SHUT IT DOWN
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December 2019 by Ed falconi
Did a wire transfer and debit activation. Service was Prompt, Professional and extremely pleasant. 5 stars
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November 2019 by A Kelly
Thank gd for the new arm machine .
