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“My husband and I stopped in tonight just before closing because he is having trouble seeing after dark, and we heard yellow glasses help at night. The two guys that work there are the best! They helped him pick out the glasses and actually came outside and cleaned our light covers! You can’t find people who care like this anymore and I really appreciate what they did. Thanks!”
“Craig was very helpful, knowledgeable, & patient. The customer service at this store is stellar. I no longer reside in Smyrna, but I came to this store location because of a positive experience I had 2 years ago. I appreciate the courtesy received. Sincerely.”
“The assistant manager was awesome. I believe his name was Brandon. I went in a couple days ago as soon as my check engine light came on. He came out to get the code for the issue. He didn’t try to upsale me or offer anything that was unnecessary. He recommended a simple $30 cleaner , which worked great by the way. He even gave me a print out so I could reference it later. I get stressed out easily but he made it simple. The young lady in the store with him was pleasant as well. She took me to the item while he got my information together.”
“Just want to say thanks for the help.Kim you are wonderful thanks a millon wish I could give you a 10 star.We had a headlight that was not working we try everything and Kim had it working under 5 minutes thanks kim.”
“All the employees have been great when I needed help, today Jay helped me with some oil and when I got the wrong kind I came in and exchanged it easily with no issue, thank you for your services”
“I was in need of maintenance free batteries for my scissor lift. Their prices were better than anyone else and they had the batteries in stock. The man behind the counter was extremely polite and shared some battery charger knowledge that was very helpful in preventing overcharging of the new batteries.”
“Joey was phenomenal I can in bright and early this Sunday morning he was alone with a piece from under my hood. He was quick on his feet make a RN hook up and I was over joyed I hugged he for saving me thousands. Joey needs a raise some of the best customer service I’ve seen since opening of pandemic!!!! Keep it up my guy”
“shoutout to this Batteries Plus for clearing my phone’s charging port twice - simple, fast, and free. i am definitely going to continue coming here for my tech repairs and needs.”
“They have good prices for car batteries and will check and change the battery for free if you buy it from them. My battery went bad, I went in out within 15 minutes.”
“As a lady we sometimes have a hard time when it comes to car stuff. However Andre and Dustin here at O’Reilly Auto Parts….. THEY ARE THE BEST when it comes to trustworthy and customer service tell them I said it!! You are in good hands here!! Thank you so much for helping this damsel in distress!! A++++”
“Bought a battery from the Newnan location but within a year it had gone bad... it was still testing fine, but wasn't holding a charge for more than a day or two. Douglasville location tested the battery and offered to do a full cell battery test on it. They went ahead and ordered the replacement since they didn't have it in stock and I brought it back up a couple weeks later. Unfortunately after 6 hours (I left my car there) the battery still could not complete the test so they deemed it a bad battery and put the new battery in my car and I was on my way! Staff was very friendly and helpful.”
“Man this store is amazing. Went in there and Kim helped me get everything I needed to fix my truck. Very knowledgeable. 10 out of 10 will be back. Store was neat, clean and well stocked.”
“This is by far the best auto parts store in the area. The workers here were really helpful and the parts are really affordable compared to other auto parts stores. This is definitely my new go-to place for car parts. Nobody else can get my money now lol.”
“Z was The Man, very helpful, very polite. He helped me out a lot. New to this area, but always know you can get friendly professional help at O'Reilly's”
“These guys were over the top helpful. Found my rachet that needed warranty at another store. Found my original invoice. Printed out a new one and got it set up. Cheers boys I'll drink a beer to your health.”
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“I brought my old, beat up, cracked phone into Batteries Plus today. I was really nervous because my screen would not turn on and I needed to get information from my phone. This was an old phone a Galaxy S8 Plus that I have had for many years, and it just decided to finally break. I could not get the screen to come on. The battery on the phone was still good because you could see the green light in the left corner. Therefore, I brought my phone in and the young lady named Sidney was the technician who worked on my phone. She worked wonders on my old phone. Remember I had a Galaxy S8 plus and Samsung is now on phone 24. She replaced the screen and now I have my phone back. Great customer service! Quick turnaround. It took about an hour to fix. Sydney was professional, polite, and did an excellent job. Thank you Sydney!!!”