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April 2024 by Bobby Allen
The online scheduling was great the service was fast. I prefer to drop car off but the turnaround is still pretty quick…
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April 2024 by Lyri Smart
Edwin helped me find my new car and was very helpful with understanding everything, for my first time buying a brand new car
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April 2024 by Brendolyn Terry
Last month a week before Christmas I went to get an oil change, after my oil change, I get in my car to go home and on my way home my car started shaking and smoking, I immediately pulled over to the side of the road and then the car cut off on its on. I called the manager and he sent a tow truck to get me and my car, they said they put too much oil in it after they checked it outThey gave me a rental ca. On top of that some nappy headed girl that worked their was being smart moit about my car and the fellow employees thought it was funny.Never stepping foot back here again. Any one recently contacted any lawyers about this place?
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April 2024 by Derrick Fields
The People were very professional
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April 2024 by Joseph Fisher
From the time I entered the kit and stepped out of my vehicle I received excellent customer service. Clarence was knowledgeable and helpful.
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April 2024 by Diane Williams
I was very please with the overall Sevice & the staff , very knowledgeable, polite, caring! I also like to give Case a special thank you !!!
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April 2024 by Peter Dawson
Fred Foster show fantastic customer service. He greeted me when I arrived, check in my vehicle, asked if I needed anything. I received a text with the service nearly completed and needed my attention on one item. When the work was done Fred explain all that was completed, and he wished me well and I left extremely with the service of Fred and also the service tech who worked on my wife's car. I will be back the next time and I will ask for Fred. Great Job!
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April 2024 by jose comeau
Lithia Springs Nissan is the best Nissan in Atlanta
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December 2023 by Jo
John was a great help with helping me pick out my new vehicle. He sat with me until we found a vehicle and numbers that worked for me. He was patient and knowledgeable. I would 100% recommend him to assist with your next car buying purchase. This is my second purchase from this location and the only place I allow to service my vehicle. Great customer service every time. Thank you John and Nissan of Lithia Springs.
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December 2023 by Ashley Malone
If I could give them a ZERO star rating I would in a heart beat. I've ridden the rollercoaster of the Service Department staff turnover at this location over the years. I'm done!! IF YOU ARE A NISSAN OWNER TAKE YOUR VEHICLE TO ANOTHER LOCATION FOR SERVICING.Between grotesquely overcharging for some specialty & regular services, to charging patrons for rental vehicles for their (Nissan) diagnostic delays and just flat out lying to your face about pricing; this location doesn't care about customer care or service. They just want to make a quick buck and dismiss their service consumers.The final straw for me leaving this review today is....I brought my car in for servicing and was notified the two service reps I usually use were no longer there and running diagnostic testing was going to take 3-5 hrs w/ a possibility of up to two days. After inquiring about a loaner/rental I was told it was going to cost me $50+/day. I decided to reschedule. I called a week later and received a same day appt., surprised me. The phone advisor told me it could take 3-5 hrs for them to run testing and I was willing to wait. Once I got checked-in, the service advisor informed me testing was going take longer than quoted, I would have to pay out of pocket for a rental and the diagnostic fee was going to be $300. I've had multiple complaints investigated for (1) $99 diagnostic fee per visit. This advisor wanted to charge me $99/complaint and justify it by stating the testing would be treated like 3 separate visits. That is RIDICULOUS!! You raise the hood once and run all electronic testing at one time. The electronic codes are provided for the mechanics to make the necessary repairs. That is not a multiple charge task. If you are willing to overcharge me now for this...... Yeah, that's a hard no to finding out the end cost.So basically my out of pocket expenses were going to be $400+ before levying an actual repair bill on me.
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December 2023 by Shan Johnson
This is my second time getting a car from Nissan and they did what they always have done, knock it “out of the park”! I love working with Uzziah. Thank you for making me smile BIG!!!
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December 2023 by Amundsen Brown
Selonge Customer Service, attentiveness & compassion shows through her work. She asked the right questions, checked on me & time managed my time graciously. I ONLY would like to work with her moving forward!
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December 2023 by Valencia D.
This dealership is everything! I went in wanting a car but not necessarily going to buy one that day. Jessica Davis listened to every detail I wanted and produced above and beyond what I wanted. Not only was the transaction seamless but the finance officer Teaunna Lester listened to my concerns too and eased any fears. This is not my first rodeo with buying a car but this was by far the best. I was in and out with the car that I wanted and could afford. Although Jessica and Teaunna are superstars I must commend all the staff. They all congratulated Jessica and me it felt like a culture where everyone wants everyone to win. Also, let me mention Nick. He was the young man who explained all the features of my Nissan Rogue. It was freezing outside but he took his time to explain it all. If you are looking for not only a great care but a great experience run to Nissan Lithia Springs!
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December 2023 by Leslie Bourgeois
I enjoyed my purchase at Nissan Lithia Springs! Edwin went above and beyond to ensure I knew how to work my vehicle, felt comfortable in it, and got the most perks with my purchase. The entire staff at this location was very warm and the atmosphere is pleasant.
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December 2023 by Collette summers
I was not pleased that seat in my ride waiting on someone give me services. Well other Nissan dealership come out greet you .wash your car after service it that what not understanding that. I do not know if like returning this Nissan or go to another give u better services. I paying good monthly payments for this service. Was in shock
