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December 2023 by Patrick Parris
Autonation Honda on Thorton Road is exceptional. Had service done and even traded in at this location. Tayo helped us with the trade-in process and is an exceptional human being. He cared about our needs while also providing insight into what options we had without pressuring us into stretching the budget we had. Also, what other place do you see the manager of the facility taking matters into his or her own hands to clean up water so customers don't trip and fall? I know that seems silly, but when do you ever see a suit and tie taking even the smallest (but incredibly important tasks) on themselves? Inspect what you expect - that kind of pride speaks volumes at a dealership.
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December 2023 by Chris Angrisani
Awesome experience! We made an appointment, were immediately greeted and began our buying experience…although we were just going to look! Jamorris was so helpful and knowledgeable. He assessed our needs/wants and showed us the perfect vehicle. He went over the entire vehicle in great detail describing all the features. Outstanding job!Jason made the purchase a breeze. We are very happy with the price!Highly recommend this AutoNation Honda for an overall superior experience!
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December 2023 by Kendra Coaxum
I had the best experience at auto nation Honda on Thornton road. Ellis was my sales person and he listen to what i was looking for and he delivered with a new 2024 Honda civic. Honestly so in love with this car already. Honestly everyone at this location was super honest and helpful! Highly recommend!
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December 2023 by Jeremiah Starr
Virgie Mitchell was amazing and went above and beyond to show me they had the car I wanted on their lot, reserve it for me so no one else could buy it and answered all of my questions.If going to AutoNation Honda I highly recommend you connect with Virgie as she was very professional and again, went above and beyond. You will find few people as good or better than her at any dealership.
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October 2023 by Consuelo Henry
Okay so if you need a car this dealership is the best hands down. Jon is super awesome there are not enough words to explain how great he is. Ask for Virgie she is the best sales lady ever! Go see them you won’t regret it! I promise! Two extremely super awesome people at Honda.
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October 2023 by Lisa R.
Jennifer Nelson was awesome as my salesperson! I had previously had a bad experience with another dealership. I had paid a deposit and the other dealership sold the vehicle without me knowing. Fortunately, I was able to get the deposit amount back. I told Jennifer about this experience and she promised she would try to assist me in every way with my vehicle search. I spoke with her about what I was looking for specifically and the choice of color, model, and trim I was seeking for my new Toyota. I was frustrated and started to give up on finding the vehicle I was looking for. I had been to so dealerships and searched the web and could not find what I was looking for. I lost contact with Jennifer which was also great because some salespersons are overbearing and try to pressure you on any sale. One day I got a call from Jennifer Nelson who assured me that she was still looking and checking for my vehicle of choice. I was about to go look at another vehicle when Jennifer called me and informed she had the exact vehicle, trim, and color I was looking for. I was elated and met with her and got the vehicle I had been looking for! Jennifer remained professional, attentive to my needs as a customer, and also made sure she showed me key features during the test drive. She also welcomed me to call her after my car purchase if I had questions and/or concerns. The financing process was pretty simple as well. Jennifer made my experience with purchasing a vehicle great. I would definitely encourage you to work with her for your vehicle needs!
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October 2023 by Heather B
This location has improved. The customer service is excellent. I arrived at 7am for a regular oil change. I was greeted with a smile. The waiting, bathroom & refreshments areas were clean. After my service was complete, the check out was a breeze & the gentleman took his time explaining the summary of service done & all other recommendations. I appreciated that he was knowledgeable, took time making me feel comfortable that my car was taken of. I also like the visual messages sent on the service that was done. For example, a picture of filters which how dirty they are. Thank u, I will be back.
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October 2023 by Dulce Nancy
It was a smooth transaction from beginning to end ! A big shout out to Marco for making that possible. Marco was welcoming and knowledgeable. Marco was on it ! He communicated via phone with us and responded quickly and answered any question we had. I’m very happy with my experience at AutoNation Honda.
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October 2023 by Jessica Naomi Wall (Obsessions101)
I always knew I wanted a Honda. I have had an accord 2006 for years and it has never failed me. My sales representative Ellis was great!! He helped us find our dream car quickly and was super knowledgeable and honest about everything. This was the first brand new car I have ever bought, and he got me in my dream car the Honda CRV 2024 hybrid sport!!! I am super happy with my new purchase thank you Ellis and the whole Honda Auto-nation Team!!
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September 2023 by Jennifer Maxwell
Had a wonderful experience with G! He greeted me when I came in the door and got right to work on obtaining the vehicle I wanted. He kept everything moving smoothly and the process moved very quickly. I think I was in and out in about 2 hours which is phenomenal when purchasing a new car! I would absolutely return to purchase another car. I felt comfortable and I didn't feel like anyone was pushy and trying to talk me into extras that I didn't want or need. If you need a vehicle go see G!!!
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August 2023 by JANELL SHANKS
Mr. Ram has been my service advisor for the past 3 years with my Honda Accord Sport. He always smiles, give awesome customer service, suggestions, advice & feedback. Booking my appointment is easy & service is always done correctly . I love the extras they provide when time permits such as washing & vacuuming my car. It helps & is greatly appreciated more than they know. I always look forward to AutoNation service specials & discounts, as they help customers financially. Great job! Thank you Mr.Ram for everything 10 out of 10 ⭐️⭐️⭐️⭐️
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August 2023 by Rijalda Cajevic
They provided a 5 star service to my family and myself! The employees here are truly the best! They helped my family and I while I was in Jersey to get me in the car I wanted. We are grateful to everyone that helped us and went above and beyond for us to walk away with our car! The process was smooth and easy, I honestly can’t wait to meet everyone and get my car serviced there! Thank you all so much for all your hard work and dedication helping us! Thank you so much!
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August 2023 by J. Jefferson
Walked in here after a lackluster experience at another dealership just a few minutes prior. I was greeted with a handshake by both Jon & Alton. Both very personable guys and worked with me to get me into the car I wanted! I was considering a Toyota, but the Honda was definitely the right choice. This time around. Jackie, the finance manager, also made the experience worthwhile. I plan to keep this car for a long time, but if I'm in the need for a new one for any reason, I'll surely buy another car from them.
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August 2023 by scott bolton
Larry Reynolds (Auto Nation sales rep) made sale of my 2018 Camry happen! He went out of his way. I was given a prompt appointment to show my car, and they gave me a fair price. Paperwork was settled and they gave me a check. I’m sure buying a car is also a pleasure. I highly recommend auto nation Honda Thornton Rd.
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July 2023 by Diana Hernandez
Hi, I bought my minivan 2023 last year and Charles sales person was great. GM treat everyone like he cares and every one gave a great customer service. I guess things change. I took my minivan for service 2 weeks ago because a recall, one plastic cover from the door came off and a plastic cover is coming off from the outside door. I was told by the female technician that she will order these parts and I was going to receive a call to make an appointment. I haven’t received any call from anyone. I called yesterday 3 times and this lady keeps saying that she works for a call center and she is not physical there. What I’m afraid is that they haven’t place this order and I am driving a brand new vehicle with issues. You guys need to step up with customer service… I expect a call or email soon. Thanks ?
