Walmart Supercenter offers a wide selection of products, including groceries, electronics, and household essentials, often at unbeatable prices. Customers can order fresh groceries online with free pickup or, for Walmart+ members, free same-day delivery, enjoying the same low prices as in-store. The trained associates hand-pick orders, which are brought to the customer's car. While many staff members are noted as friendly, helpful, and going above and beyond, some experiences vary, with mentions of employees being very busy or not engaged. The store provides convenience through its app and services like Express Pickup. However, the store faces operational challenges, including frequently long lines due to limited open registers and self-checkout lanes. Safety and security concerns have been raised by customers who have felt uncomfortable, noting a lack of visible security. Certain high-theft items, like cosmetics, are kept locked. Despite these issues, acts of exceptional service occur, such as auto center employees cheerfully assisting customers even after closing hours. Overall, the store is described as having a vast selection and commitment to customer satisfaction, though experiences with wait times and store environment can be inconsistent.
The Lilburn location is always on point. Best one in Metro Atlanta.
May 2024
Clean and this store was stocked with all my needed gardening items.
April 2024
Elizabeth, in the customer service department, is absolutely amazing. She’s very pleasant and knowledgeable, and went above and beyond to assist me…. Nathaniel did as well… Appreciate you two!!!