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November 2023 by T Curious
Don't usually go to this location, and I never will again. I was there about 45 minutes and after the staff was working around my car they told me they couldn't change the oil and directed me to take my car to the location I usually go to. Upon leaving I IMMEDIATELY started having issues with my car. I never had any issue prior to pulling into this garage. The staff sent me away without putting the air filter back in my car, or the dipstick. The manager was great to talk to, I felt like I was going to have a solution since they messed up my car. Unfortunately, getting a call back isn't easy. This is going to be an ongoing problem as I'm not just letting this go. I need my car, and the recklessness of this location has now messed up the engine in my car.I hope to revise this review, however still waiting on a solution..
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November 2023 by Scott Moore
We were treated so rudely i almost backed out of the bay. Payed for the service and then was told to leave before tires checked and windshield cleaned. Neither was ever done. Makes me wonder what else they skipped. I will never go back. I half expect to have car problems now.
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November 2023 by Trista C.
Don't usually go to this location, and I never will again. I was there about 45 minutes and after the staff was working around my car they told me they couldn't change the oil and directed me to take my car to the location I usually go to. Upon leaving I IMMEDIATELY started having issues with my car. I never had any issue prior to pulling into this garage. The staff sent me away without putting the air filter back in my car, or the dipstick. The manager was great to talk to, I felt like I was going to have a solution since they messed up my car. Unfortunately, getting a call back isn't easy. This is going to be an ongoing problem as I'm not just letting this go. I need my car, and the recklessness of this location has now messed up the engine in my car. I hope to revise this review, however still waiting on a solution..
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November 2023 by Lia Bates
Their customer service was amazing. Ant was my tech and he did a wonderful job. Andrew was the trainee on shift and is wonderful coming into his position at his job. The manager on shift personally went out and bought my transmission oil and changed it herself to ensure everything was properly taken care of. This place is amazing!
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November 2023 by Gretchen Barker
The service was great, but the price for it is ridiculous. For comparison, I was charged $45 more than what the dealership had charged me for my last oil change earlier this year for the same grade of oil and filter. It’s just not worth the convenience of staying in my car for the quick change. I have nothing but praise for those who assisted me. If you can’t wait, this is a great option… as long as you have the extra $$.Service: Oil change
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October 2023 by Daisy Jannet
I go to Atlanta to visit frequently so I get my oil change there when I need it done. However, I go to different take 5 locations. The customer service here was the best yet. The staff was so friendly and ready to help in any possible way. They brought me a water bottle and asked what service I needed today. They really made me feel so welcome and comfortable. They got the job done and went beyond to make me feel comfortable. They cleaned my windshields and made sure I was good and didn’t need anything else done. I was not expecting this service but I would definitely return.
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October 2023 by Francisca Bastien
I went in for an oil change and got A+ service from Anthony and Andre I was greeted with a bottle of cold water which was needed that day. They checked my oil, all my filters, my wheels and all my fluids. They kept me informed of everything they were doing and made sure the oil they were using was Hyundai approved. Very professional and knowledgeable.This place is definitely my new go to for oil changes.
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October 2023 by Empress R
The team was so professional from the moment I pulled up to the moment I left. Andre ensured my vehicle was in tiptop shape by the time he was finished with my car. Definitely the best place for an oil change. Management and staff was exceptional with their customer service.Services: Air & cabin filter replacement
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October 2023 by Krysti Glasscock
The techs were very friendly and I had a lot of questions. The service was very quick! I used to go to my dealership but now I found a reliable place way closer to home. First time customer but I will definitely be back!Service: Oil change
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September 2023 by Nephtie Realty
I received a bottle of cold water as soon as I pull up. They were very professional and I get out quickly. I got my windshield cleaned as they were doing the oil change. It’s the best one in the area. The customer service is excellent. Thank you very much.
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September 2023 by Celena Williams
The worst display of customer service and management I have ever seen. Nichole was very aggressive, combative and nasty. She was all over the place trying to run the entire oil bay instead of delegating duties and responsibilities to other employees. She had her small child at work with her so her attention was focused on disciplining him and trying to keep him out of sight and out of the way of customers. Nichole told me I shouldn’t get a car of a certain cost if I can’t afford to keep up my maintenance when I asked her about the amount I was charged, that was different than the amount quoted when I called into the call center to inquire. The oil change ordeal took over an hour to complete. It was a very frustrating and horrible experience. I will be following up with corporate.Service: Oil change
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September 2023 by Celeste Lumpkin-Heard
I am a reoccurring customer.The service is excellent. Greeted with a smile & cold water on a hot day. Offered a fan to keep the air moving while the car was off. All of the technicians were polite and efficient. My experience was more than acceptable.
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September 2023 by Lilian Naranjo
It is absolutely a one stop, full quality service establishment. The friendliest and most thoughtful people employed in one spot. I am very much grateful for their service and attentiveness. They are knowledgeable and very thorough. Needless to say, I am very happy with my visit and will continue to get my car serviced there. Thank you!
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September 2023 by Boujee Cockfield
The service I was provided at this location was amazing. I was greeted upon arrival, I was informed of all necessary information I needed to know about the company and services they provide as well as spoken to about my car and recommendations. Nicole , Anthony and Criss were a joy to be around. That got me in and out without any issues or delays. Keep being great!Service: Tires
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September 2023 by BASH
Worst oil change Ive ever had in my life. Took way took long, team could not cooperate together. Told me I would get a big discount for them not being ready. Came back the next day, for that reason. And they did not honor my discount that I was given. So I came back for no reason. Jiffy lube was way faster.
