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February 2024 by Cindy Amick
They never answer the phone.
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January 2024 by Brittney C.
I have come to this Publix often as it's not too far from home however the last few visits where I've placed orders online for pickup - my order was not ready. This last visit was unbelievable! My pickup orders said it would be ready at 3:30... I arrived around 3:48 giving them extra time to have it ready and it is now 4:18... order is still NOT ready! It's unbelievable. This also seems to be a reoccurring thing that happens with other locations and I really believe it's an internal training issue with the sandwich making. No way you can tell me sandwiches take this long to make smh I think this is my sign to make my own sandwiches at home in the new year. Not worth the hassle. I will probably not return here for a while either. But their selection on actual food items isn't too bad.
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November 2023 by Jordan Stoebe
This 1 star rating is for the Pharmacy only. The store itself deserves 5 star, however their pharmacy needs some attention.I’ve never had a pleasant experience with them. Anyone I have communicated with was either visibly annoyed or very short with me. I had one occurrence that I brought to managements attention and was told they are aware and have had many complaints. It’s sad that the employees can’t show basic respect being in a field of customer service. It has caused me to consider driving an hour to a location that used to me my main pharmacy just because of the lack of respect. A note to the pharmacy - Do better.
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November 2023 by Joyce Wade
Its 5 mins from my home. The staff is Pleasant and Professional answered my questions if needed.. no issues. I like having my meds filled here.
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November 2023 by salimah gilani
worst people no manners to talk, me n my daughter came for flu shot, and they told us wait time is 35min and there were no people standing in line, and all they were doing is standing there and talking.
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November 2023 by Dennis A.
The food is great at the deli. But the service is the worst. Publix step your game up. Hire better staff at the Deli. They're so slow, they give attitude to customers, I've seen it. I've been waiting for a chicken tender sub for 45 minutes. It's unacceptable. I also ordered a mobile order that said it be ready by 7:15 it's 7:30 bro. Come on. They take their precious time here and don't seem to care about their jobs. Please fire them.
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October 2023 by Nhung Nguyễn
I called the pharmacy to pick up and someone talked with an attitude like I annoyed them but I just needed to make sure that my prescription is ready to be picked up. I wanted to verify dob because I know my legal name is really common name. She/He did not let me verify dob but just give me conclusions that “prescription is done”. Really disappointed how that employer talked tk the customer. Especially I work in medical fields and there is no way to have a conversation like that with the patients.
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August 2023 by Roberta Arno
The Store is always clean,the people are always cheerful and the pharmacy is outstanding. They go beyond everything to make sure that your shopping experience is enjoyable. But the pharmacy has always impressed me!
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July 2023 by Maria Hernandez
Medications cost way more than in other Rxs
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March 2023 by Barbara F.
Employee argued with me about the price of raw peanuts. The tags were 2 for 4.00. I've paid this price for months. They rang up at 2.19 per bag. Not a big deal but the man in the veg dept told me to let the cashier know and I could have them at that price. I guess the cashier wanted permission to override and that's when the head of cashier's said " no ", I could have them for 2 .19. You lost a long time customer over a rude employee. Not a smart hire
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November 2022 by cam slen
I've had a couple bad experience here in the past and decided this evening that I needed to write this review. My daughter's prescription was sent over to Publix Pharmacy around 2pm today. I called the pharmacy at 5:58pm to see if the prescriptions were ready. The person on the phone stated that they would notify by text when it is ready for pickup. I received a text at 6:04pm stating that 1 prescription is ready for pickup. I do know that I have 2 prescriptions so I gave them some time and arrived at the pharmacy at 6:30pm assuming that the second prescription will be ready as well. There were 3 people in front of me who said they waited for 20 minutes. I waited about 15 minutes before they help me. They only had 1 prescription ready and the second one was "not ready". They asked if I could wait another 45 minutes. Of course not, I don't want to waste my time. I told them that I would come back tomorrow morning. They said 'thank you' but really this is not the first time they did this. Note to self, they are not efficient and you should only come when you get all the text messages that all the prescriptions are ready for pickup. Suggestion: call them to make sure they received the prescription from your doctor, ask them how long for the wait, then after receiving the text that it is ready call them again to verify that it is indeed ready so you won't waste your time. If the medicine is urgent, your best bet is to show up and tell them that you will wait there for the prescription and of course it will take about 45 minutes. Another bad experience was when the prescription was sent over in the morning and that late afternoon it wasn't even ready when I called them. They were about 1-1/2 hour til closing and I really needed the medicine that day so I requested that they fill it. Sigh several bad experiences at this pharmacy. You would think I learned my lessons and how they operate by now. They really should have a better form of communication by either phone or text message. Once again I still don't understand why only one prescription was ready and the other one was not without a reasonable explanation. Poor excuse and service. Although, the head pharmacist and two male pharmacists working there were always helpful. They do have 1 person taking drop-off prescriptions, 2 pharmacists, and another person handling pick-ups. This is 11/11/2022 at 6:30pm on a Friday night.
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November 2022 by Derek Peacock
Very bad pharmacy lied to customer and not very nice to the elderly. I try to return unopened box breathing equipment purchase within a week. Come on Fri told talk to manager they would take back because not open. My grandmother lives on fixed budget but pharmacy manager said no after I was told they would on Fri. Not nice at all...
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September 2022 by Pamela M.
Publix recently came out with a Surf 'n turf sandwich and was providing samples. I've never been a fan of horseradish but they have it or some form of it on the sandwich. It tasted so good, I bought one that day. No more were in the cooler so I asked if they would make it....it was PERFECT!!! However, I have probably purchased it 3 to 4 more times afterward and it has not been duplicated....I'm not sure what the disconnect is. To my understanding, this is a seasonal or temporary item and very good....but I wish it could be made correctly.
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September 2022 by Linda Subarli
We just moved to this area, and we never get our medication from pharmacy inside Publix, the worse experience ever, I never received any bad service from any pharmacy. They need to give more training to this lady that work there, not to be racist and treat customers equally. She gave me attitude and speak with rude tone, like I don't deserve her service. I heard she talk nice and take time explained everything to the person ahead of me, which is a white guy. VERY DISSAPOINTED
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June 2022 by Paul Pellom
Publix has good staff and high quality food and medications. It costs more but their deli is really good and they offer a lot of great products