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October 2023 by William meyer
Wonderful very helpful and great service and price was fair .I've been here several times never waited over an hr.
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August 2023 by Reina G
Master Techs actually know what they’re communicating about.Always friendly and they truly care about your vehicle as if they are driving them.Highly recommended!!!
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August 2023 by Ayla Williams
Took a car there for a pre-purchase inspection. They were absolutely incredible. Very trustworthy and helpful.
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August 2023 by Kesha Waller
Leaving a review for Brian.. We miss you! My family is beyond thankful for all the fixing you’ve done this year; hope everything is okay & you return soon!
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June 2023 by Angel Fontalvo
I've taken my vehicle to this shop about 3-4 times, each time the service has been exceptional. They are trustworthy, and at times have done maintenance on the vehicle without charging me.They have been thorough with their assessment on what the vehicle maintenance needs are, and have been able to explain it to me in a way that I can understand the assessment with ease.Thank you!Service: Auto maintenance
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April 2023 by Dorothy Wells
My previous experience with this place was very pleasant and professional however lately I have noticed the service slipping. I took my vehicle there and was informed that I needed a water pump when I got the water pump the coolant was still leaking. I took the vehicle back in and they replaced the water pump again and said it was defective; however here I am three weeks later and I have to return to the shop again. Only this time to be told that I need a radiator. I believe they misdiagnosed the problem in the first place because I don't think I needed a water pump. Now I'm trying to deal with corporate we will see how this goes.
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April 2023 by Angel Marshall
This is by far the best location I’ve been too. I come here to oil changes. I recently had a battery issue and had to come to the shop. Bubba and Kevin was amazing. Very polite and knowledgeable. Answered all my questions and was even willing to stay past closing to help me, which I really appreciated. They great and the young lady that was there ( not sure what her name is) was also very nice and helpful.Services: Battery
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April 2023 by Buicke Lomachenko
Nearly $100 for a synthetic oil change on a Toyota. You won't find that price anywhere else! The price advertised is $69, but after the hidden fees, it's a $30 markup. This place changed owners recently, so be cautious of previous reviews. For this price, you're better going off to the dealer. Very unprofessional and shady business practices. I've filed a complaint with the better business bureau. Quite a shame, I've recommended this place when it was operated by the previous owners, I'll do my due diligence in warning potential customers. Do not get your vehicle serviced here.Service: Oil change
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April 2023 by Camren Akins
Best mechanics in Gwinnett county! Extremely nice people and very reliable. Bryan helped me through out the entire process and got the job done 10/10 recommended
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March 2023 by M R.
Just recently had a complete brake job and some extras done to my work car. The job costs $1600, I had my cat back 2 weeks and the brake light is still on and the car has more problems then before. I took my car to another mechanic and he gave me a list of things precision didn't do right. I reached out to the corporate office and no reply back from them about my problem. I'll never come here again, that's $1600 wasted and I definitely want a refund so I can go to more reliable auto care company.
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March 2023 by Matt Miller
Exceptional staff! Super friendly and knowledgeable. I came in and the helped me get exactly what I needed and got me back on the road fast. Definitely come see these guys for your auto service needs!
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March 2023 by JoAnne King
Pleased with service and mechanic. Services were explained in detail and he gave me a good price for both services with coupons also. Very friendly and clean for auto repair . Not my first visit but will continue using them and refer to friends.Services: Oil change
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January 2023 by Mike Marks
FANTASTIC! These folks are terrific, fast service, extremely knowledgeable, friendly, affordable. Explain everything beforehand, no hidden upcharges. If you need a honest and reliable mechanic, Please use these people !!Services: Brake service & repair
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December 2022 by Karla Young
3 weeks before Christmas my check engine light came on, I went to an auto store and got a free diagnostic test, the code came back po420 a catylict converter code. I panicked and went up and down Pleasant hill rd looking for a mechanic that would repair my vehicle without breaking the bank. Most shops were to busy to even come to the counter others wanted to charge me over $140 to perform another diagnostic test, which was insane because I had the code from the one performed at the auto store. I began to feel hopeless. Then I walked into Precision Auto Tune, located on Pleasant Hill across from Berkmar, the regional manager Bryan, was at the counter, he welcomed me into the shop lobby with a warm smile, I showed him the code and he performed a diagnostic free of charge, he came up with the same code, he was honest and up front with me from the moment I stepped foot in his shop, he told me what part I needed, he even showed me where I could get the part at a price that wouldn't entirely ruin Christmas. Bryan and his team are honest, hardworking professionals, they made me feel my car and wallet were in good hands. As long as Bryan remains regional manager, I highly recommend anyone with car troubles go to this shop, if he decides to go to another shop...I recommend following him, he is that awesome guys!Thanks Bryan and team!
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December 2022 by Syprea Lamb
Love this location! I’ve had a decent amount of work done here over the past year in a half ( brakes , oil changes , inspections , re booting etc) they are really nice , knowledgeable and fast !!Pricing is great, and they always do what’s best for the customer .Bryan the (Gm or manger ) he is so nice and patient and calm speaking !! Even on the busiest of days he takes his time to go over everything with you ..Im a WOMAN and I usually go by myself on my off days and they never try to get over on me lol , like ever and they don’t force me to get anything done that doesn’t need to be done !!Services: Vehicle Inspection
