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8:30AM - 6PM
4370 Lawrenceville Hwy, Lilburn
Post Offices
“My first visit here today but it won’t be my last. Discovered this little post office by chance but found it compact, convenient, and quick. Everything the main USPS facility in Decatur is not.”
“This is by far the best USPS in the area. Much better experience going here than in surrounding neighborhoods. Modern looking and plenty of parking.
We had to drop off wedding invites. There was a decent line after work hours, but the lady at the counter was so nice and efficient. She explained to us what we needed stamp wise. We had no issues dropping our mail off and will continue to stop by here in the future.”
“Lady there today was super helpful. I came in with hardware to send back to an eBay seller with nothing but my shipping return label and she did everything for me. I didn't spend a penny. And she was very sweet. Thank you Ma'am!”
8AM - 4:30PM
4567 Rockbridge Rd SW, Pine Lake
Post Offices
“Received excellent customer service here! The location is small and it might have one or two clerks at that desk to assist you. My experience was great, the clerk was very helpful and accommodating, she even verified a zip code to ensure my package made it to its destination. Thank you Pine Lake branch!”
“I want to send a huge thank you to the postal worker at the counter just now who took the time to help me mail a package to a service member. Thank you for both your help and patience!”
“Jesse & Diane work hard behind the counter to help their customers. They are patient and make sure to fulfill all their responsibilities per their positions. The wait time is occasionally long but the quality of service is worth it.”
8:30 - 11AM 12 - 5PM
3328 E Ponce de Leon Ave, Scottdale
Post Offices
“I have to brag on this wonderful woman who works SOLO at this branch! About a month ago I put all my daughter's high school graduation announcements in the mailbox at this location. The woman who works there had taped it up to tell people not to put mail in there but I did not see the tape. Weeks later I wondered if my cards were ever mailed so I went back. She told me they had removed that box, that mail was not supposed to go in there. I thought she would just drop it there, as so many government workers do, but no. Ms. Whitney picked up her own cell phone, made some calls, got my number, and told me she would call me back when she found our announcements. An hour later, she FaceTimed me to ask if the letters she was holding were ours. Yes! They were! The person who removed the box had them in a bag sitting in a room and no one knew about them. Whitney found them and mailed them for me. She went the extra mile! So while I'm annoyed with USPS right now, and that worker in particular, Ms. Whitney who must be overwhelmed with all the work in that branch ran the extra mile for me and now my daughter's announcements have been delivered. Thank you Ms. Whitney!!!!”
8:30AM - 5PM
1785 E Park Pl Blvd Ste 201, Stone Mountain
Post Offices
“I love this post office. The women are always helpful. I had one employee investigate my package and help me track it since she knew the warehouse it got stuck in.”
“Mr.Allison & Mr.Will helped find my package and got it to me I’m very grateful and thankful. Also the man at the front desk helped as well , They didn’t stop till package was in hand . THANK YOU”
“When I was told I would have to mail everything for my passport renewal through the USPS, I psyched myself up for a not so great experience and headed over to the Peachtree Corners location. Talk about a nice surprise! I was helped by the nicest lady (I failed to get her name, darnit!) who reviewed my info, and made sure I had everything filled out correctly (make sure you sign and date the application with black ink!!) and had me out of there in a jiffy knowing that my passport renewal should be seamless. This branch has completely changed my attitude about the USPS and is my go to moving forward! Highly recommend!”
“The low rating this place has is surprising. I've been using this particular location for a while and the staff has always been professional and courteous. It was not a long wait, and accomplishing what I needed to there took even less time. It's a clean facility and a great place to get your mailing needs fulfilled. What more can I say?”
“I LOVE THIS LOCATION!!! I SHIP OUT HUNDREDS OF PACKAGES DAILY AND THEY HAVE NEVER LOST ANY OF MY PACKAGES AND EVERONE IS FRIENDLY. MOST GO OUT OF THEIR WAY TO BE FRIENDLY AND HELPFUL. THANKS GUYS! GOD BLESS”
9AM - 4:30PM
5152 Memorial Dr #101, Stone Mountain
Post Offices
“Giving a 5 star merely based on this particular experience. Mrs. Valerie was extremely helpful in helping me find a shipping solution that was hindering my business.
She took her time and explained thoroughly options I've never been told. Very pleased, hoping to continue getting good service.”
8:30AM - 5PM
3470 McClure Bridge Rd, Duluth
Post Offices
“I had a package that was marked as delivered, but I never received it. I went into the post office to make an inquiry. Teresa was kind, patient & attentive enough she was working the front alone & there was a long line of customers. She assured me I would get a phone call with an update. I received a call within the hour with an update my package had been located & delivered to the correct parcel locker for my retrieval.”
8:30AM - 5PM
5181 W Mountain St, Stone Mountain
Post Offices
“I went to get my passport done today and it was honestly really quick and easy. They were nice and even started my process earlier than my appointment because I got there early. Everyone there today was very helpful and sweet.”
“The lady at the desk is very thorough and competent and while it may annoy some customers she is simply making absolute sure everything is correct so that your letter or package don’t get lost.
The Decatur and Lilburn locations have lost some of my mail and had significant delays in many more letters and packages being delivered while the lady who works here does her part to keep that from happening”
“We went to process the passport for our daughters and the lady who is in charge of the passport service is a great person, very kind and guided us throughout the process. I hope she continues to work there for a long time.”
“Compared with the Embry Hills branch down the street this place is the Ritz. Although, its terribly understaffed (thank Congress for that) the people who work there know their jobs well, are helpful in correcting any errors you might have made (imagine how much patience their jobs actually require!) and most importantly they are not vindictive jerks. So just go there during the morning when there are no lines and you won't have trouble.”
8:30AM - 5PM
3375 Centerville Hwy, Snellville
Post Offices
“I've always had nothing but excellent customer service from the people behind the counter. They work very hard and there is always a line of people. I can't imagine how hard it is to do this job. For those that had "bad" service, maybe you should look in the mirror if you want to know why you thought it was less than satisfactory. A kind word or two and some empathy for their situation goes a long way. Remember, you don't attract bees with vinegar.”
“Sandra was so helpful and friendly with our passport appointment. She clearly knew way more about the process for a newborn than we did but she was patient with helping us through.”
“Honestly I have had nothing but good experiences here. Whenever I have problems at another location, I'll just come to this one here in Doraville and I never have a problem. They have always been nice to me. The only gripe I have about this location is that they don't have an a self service machine.”
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“The nice postal office lady, Sonya(sorry if misspell), help us with packaging. She gave us great advice on how to choose the box that best fit the price and even assist us with the process. She went above and beyond to help us. Really grateful for her.”