NAPA Auto Parts is dedicated to providing quality auto parts and exceptional service to its customers in the greater Lilburn area. With options for curbside pickup, delivery, and in-store shopping, NAPA ensures that customers can access what they need conveniently. The knowledgeable staff is committed to assisting customers in finding the right parts for cars, trucks, farm, and marine vehicles. Many reviews highlight the excellent customer service, with staff members being described as kind, genuine, and helpful. Customers appreciate the assistance they receive, especially when it comes to locating hard-to-find parts or providing advice on reliable products, such as the Legend battery. However, some feedback indicates issues with phone support, including long wait times and incorrect information regarding locations. Despite these challenges, the in-store experience remains positive, with staff willing to go above and beyond to ensure customer satisfaction. Overall, NAPA Auto Parts is recognized for its commitment to service and customer care, making it a reliable choice for auto parts needs.
For forty years NAPA is the ONLY GO TO PLACE FOR ALL ELECTRICAL PARTS of my 300K miles Running Automobiles! Take care of your babies and they will take care of you!
April 2025
Good Customer Service# always a pleasure going to this auto parts store. George is a great person good young man as well as everybody else at that location!
March 2025
I went in to get new windshield wipers because mine had just started ripping in the rain. All the workers were friendly and knowledgeable. Reggie was awesome- went above and beyond to put the new wipers on for me so I could drive safely.
