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January 2024 by J A Martin
The girl at the counter is pleasant but has no idea what's she's selling.I ask her how the internet gets in to the T Mobil home internet device and she just said repeatedly that it was not over the air/Cell tower nor a cable that all you had to do was "take it outta da box" so I asked her then if it was not coming into the box via cell tower nor cable it must has access to the internet some otherway...she said yea! Lol
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December 2023 by Brad Hodges
Most gringos say "No way, José," but this gringo's here to tell ya, "YES WAY, José!" ???After running around Gwinnett like a chicken with his head cut off to switch over to Verizon (no fault of Metro, just a new phone I got was for Verizon), talking with both companies in stores and on the phone, "do this, no do that...", José found a solution for the transfer pin. He's also perfectly bilingual Spanish/English.José is a prosé, y yo se! ??
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February 2023 by Joshua Kim
I used to work here and now I'm focusing on college. I recommend here. cuz better price and service.
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February 2023 by Warden Jimmy
They are the best phone store in this location
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November 2022 by Hi There
I came in late for the free phone deal and a young woman named Jocelyn was there helping customers. She was very friendly and surprisingly knowledgeable about all the products. I told her my needs and she paired me with a very good phone. It was difficult to port my number from my old carrier but she stayed with it and didn't get discouraged. Finally locking the doors at closing she remained trying to get my phone working. She did a reset and we decided to try the next day to finish. I could tell she wanted to get it right before closing but it was late. When I got home the phone had finished updating and was working as it should.Jocelyn you have restored my faith in today's youth and served your company well. Great job going above and beyond. Thank you for your great attitude and know that I am very grateful to you. I wish great things in the future for you.
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October 2022 by Di'angelo Capone
I came in late for the free phone deal and a young woman named Jocelyn was there helping customers. She was very friendly and surprisingly knowledgeable about all the products. I told her my needs and she paired me with a very good phone. It was difficult to port my number from my old carrier but she stayed with it and didn't get discouraged. Finally locking the doors at closing she remained trying to get my phone working. She did a reset and we decided to try the next day to finish. I could tell she wanted to get it right before closing but it was late. When I got home the phone had finished updating and was working as it should.Jocelyn you have restored my faith in today's youth and served your company well. Great job going above and beyond. Thank you for your great attitude and know that I am very grateful to you. I wish great things in the future for you.
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October 2022 by Vanesa Ochoa
Great customer service! Definitely the best metro I’ve been to.The employee Leo was extremely helpful and very patient he also gave me a great deal on my plan. I recommend switching here if you haven’t already. Their employee definitely deserves a raise!!!
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September 2022 by Sean Geaney
Great store, Leo and Jose did a good job helping me move my contacts and getting me a new phone highly recommended
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September 2022 by Jose Maximino Munoz-Suastegui
They have good service at this store. They helped me set up my account and helped me with my new phone that I just bought which was a good deal as well. I really recommend coming to this store you won’t regret it :)
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September 2022 by Leonardo Sosa
Really good store the deals are better then the other Metros ive been too!
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August 2022 by Paula Whenman
So good
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June 2021 by Anonymous L.
I want to start by saying Alejandra is an amazing manager and I am so happy she was here when I walked in. This is my first time meeting her and she solved so many problems for me! She is the reason I decided not to leave t-mobile/ sprint! This post does not give her the true credit she deserves but it's worth a shot.
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January 2021 by Ethan Walter
Carla was awesome. Been with metro for 15 years almost and this was by far the best and friendliest store I've been too
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September 2020 by Debbie Gilliam
The Metro P CS sales associate Saray at this location is very sweet. She provided exceptional customer service and gave us a nice discount on the case and ear plugs we purchased. She is extremely patient, and really took her time to work on transferring the data from the old phone to the new one we purchased yesterday. Give her a raise!! She is very good!!
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July 2020 by Laken Reilly
The woman closing was very kind and understanding despite me coming in write before closing. She was able to get me out of the store with a new phone in record time. Great customer service!
