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November 2023 by Caleb Dixon
I recently had the pleasure of working with Shay at Potamkin Hyundai Stone Mountain, and I couldn't be happier with her exceptional service. From the moment I stepped onto the lot, Shay went above and beyond to make my car-buying experience smooth, enjoyable, and tailored to my needs.Shay's patience stood out immediately. She took the time to listen attentively to my preferences and requirements, ensuring that every detail was considered in helping me find the perfect vehicle. Her diligence was evident as she carefully walked me through the various options, providing valuable insights to help me make an informed decision.What truly sets Shay apart is her kindness and genuine concern for her customers. She focused on the transaction and took the time to engage with my family, making them feel welcome and valued throughout the process. It was evident that Shay wasn't just selling a car; she was building a relationship and ensuring that my entire family felt comfortable and appreciated.Shay's commitment to customer satisfaction is truly commendable. She didn't just want to make a sale; she wanted to ensure that I drove off the lot with a vehicle that not only met but exceeded my expectations. Her attention to detail and dedication to my safety were reassuring, making me feel like I had a trustworthy ally in the car-buying process.Reflecting on my experience with Shay, I don't see her as just a saleswoman. Instead, she embodies the role of a supporter and advocate for her customers. Shay's exceptional service has left a lasting impression on me, and I am grateful for the positive experience she provided.Thank you, Shay, for your outstanding professionalism, kindness, and unwavering commitment to customer satisfaction. You've turned what can be a stressful process into a delightful and memorable journey. I highly recommend Shay to anyone searching for a car, as she truly goes above and beyond to ensure a positive and personalized experience
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November 2023 by Q. Shanelle
Everyone, especially my sales person Shay is like a fresh spirit with tons of valuable information and made the process very smooth. 10/10 for customer service and making sure she did everything to make sure we drove off of the lot with a brand new car. Thanks to everyone who helped with making this process worthwhile. The best dealership hands down.
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November 2023 by Anel Diaz
Very unprofessional f & I team, they told falsehoods about the tax credit and bonus cash, watch out for these guys. The deal I made was reasonable and correct. Now you can see they are trying to correct it. There is nothing to discuss. I called 2 other dealers from your lot and they agreed with my assessment of the credits and bonus cash both came in under my offer and the deal was inked within 3 hours. The awe shucks routine and the contact the GM routine is old hat. Next try to sell me an extended warranty for 5 years 60k miles the exact coverage already included with the vehicle. For our EV group you guys are on the no transaction list. Enjoy your inventory and floor plan expenses. Cheers ?
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October 2023 by Isaiah Lincoln
Chris O'Steen was my service agent who was really customer oriented. The excellent customer service provides at Potamkin Hyundai on a daily basis can't be compared to none. The environment is comfortable and welcoming. Go to Potamkin Hyundai and experience this unique customer service for yourself, across all departments.
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October 2023 by Ashley Kearney
Got my first new car here! Drove all the way from southern Georgia, and was not disappointed. Ana was very nice, knowledgeable, and engaging. She was clear and precise, and sold all of the best points of the vehicles without being overbearing as some salespeople can be. The financial manager I spoke to, Joshua, explained how much everything would be and why very clearly and without obfuscation. Wonderful people, and a wonderful dealership! Would recommend anyone to purchase from here.
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October 2023 by Tamekia B.
My service expert took care of me and my car very quickly. He answered my questions and returned my car in good condition. I am very satisfied with the service I received and I will be back.
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October 2023 by Candice K.
DO NOT GET A CAR HERE!I purchased a car on 09/14/23 and two weeks later it was in the shop with fuel injection issues. I ask to exchange the car out and the general manager who is also the owner refused. They do bad business and have poor customer service. I was wondering why they were so pressed for me to complete their survey before the end of the month.
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September 2023 by Frank Ernest
Omar made my buying experience such a pleasure! He and the rest of the team at Potamkin Hyundai made me feel like I was family. I would recommend this dealership and ESPECIALLY Omar to be where and who you buy your next car from!
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September 2023 by Safia Abdirizak
Our family had an amazing experience at Potamkin from the car search to finance to out the door. Shay Brown, in particular, deserves special recognition for her outstanding assistance. She was knowledgeable, patient, and truly listened to our needs. Her professionalism and friendly demeanor made the entire process enjoyable. The entire dealership staff was equally impressive. They were attentive, courteous, and made us feel like valued customers throughout our visit. From showing us various cars to explaining the financing options, their dedication to customer satisfaction was evident at every step.
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September 2023 by Karey L.
I had to come in for a recall software update. It only took about an hour and everybody was super nice! Enjoy the waiting room and free Wi-Fi and coffee
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September 2023 by karleman casebolt
Ana did a great job helping me find a reliable upgrade. The whole building worked together gave me a great trade in offer. I’m beyond happy with my new car!!
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September 2023 by Stoney Island
This place was beyond amazing!!! Ask for “Tiger” or “Javanie Richard’s” they truly went above and beyond! The energy was great I’m so glad god lead me to this place! If your looking for a new car, please try them first!! New car with zero miles! God is good!!!!! Thank you to the whole team!!
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September 2023 by Modern Hippies Atlanta
Amberly Thomas at Potamkin Hyundai really did her thing with this one! She was very patience and understanding of our needs.I am currently expanding my business and have an almost 2 year old. I needed a SUV but something with a sports feel instead of the mom van vibe. This will be our second vehicle & we were looking to lease. We had a strict budget that Amberly was able to expertly used to get us the most for our money and fulfilled all our needs and wants. Safety was a big deal, but I also wanted a sunroof, leather seats, sport mode etc. We were able to get just about everything we wanted and stay within the budget. I have and will continue to recommend friends and family to go see her! Loving the new car! Thank you again
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September 2023 by Sonia Stewart
Over time I just hadn't been impressed with any of the car dealers in the Stone Mountain area. So when my son said let's go to Potamkin and buy our FIRST ever Hyundai I really wasn't excited. Boy have I been pleasantly corrected in my expectations. Not only was the dealership clean and so presentable the people were great and we got a great deal on top of it. Shay, Tiger, Josh and even Susan at the front desk - you guys got it right! So much so, a week later we came and bought a second car for our daughter. Whatever your business strategy is, don't change it. Much love and appreciation from your newest family members.
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September 2023 by Spencer Hayes
I went into Potamkin Hyundai with no expectations of buying a new car but was interested in a EV. Tiger, Javanie and Cedric took care of me and got me out of unknowingly bad car deal. I will be driving a new 2023 IONIQ 6!! I appreciate the patience and professionalism that was delivered to get me in my first ever EV! Come see them for next vehicle purchase for sure.
