“I had some issues with my insurance bill. Zachery in Ed Cook's assisted me to get a better understanding. I was satisfied with his effort. The next day he unexpectedly called me again. He had gone the extra mile and worked an even better resolution. I truly appreciate his extra effort.”
“Friendly and competent. I've read other reviews and some mentioned unexpected closing. To be fair, that happened to me as well, but I contacted the manager and had the mail ready for me to pick up the next day when they were normally scheduled to be closed. Unexpected events can happen to businesses as well as people but I've always felt that VHeA was willing to make up for any issues arising out of those issues.”
“This is Daisy Guyton reporting that Lisa Richardson is the most helpful and patient insurance agent a person can have. She is very knowledgeable and professional in her job.”