Kroger is a grocery store known for its wide variety of quality food and household products, including fresh produce, meats, dairy, and more. Many customers appreciate the store's overall neatness and the helpfulness of its staff. A particular employee received praise for his amazing customer service, turning a frustrating situation into a positive experience for a pregnant customer. However, some reviews indicate issues with the store's facilities and pricing. While the front doors have shown improvement, past problems have included doors closing unexpectedly on customers. Additionally, some shoppers have noted that prices are rising, making the store less appealing for those seeking good deals. The store is considered small and cramped, which affects the shopping experience, and some customers have expressed disappointment over the lack of certain items, such as deli sandwiches. There are also concerns regarding the beer selection and cooler conditions. Overall, while Kroger has some loyal customers who enjoy the variety and service, there are areas needing improvement to enhance the shopping experience.
