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March 2024 by Alisha
Multiple unprofessional experiences at this pharmacy. The staff always seems to be upset. Patient care seems to be the least of their interests. My doctor's offices have hesitated sending anything to this pharmacy because of their experiences too.The staff needs to be taught compassion.
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January 2024 by Anabelise Delvalle
Excellent Service! Good Attention. Fast Service! I recommended.
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December 2023 by juan hernandez
Manager got mad because I asked what time they opened
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April 2023 by Ann Smith
This one worker in this pharmacy very very harsh and rude her name katie I wish the pharmacist to check on her employee
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February 2023 by Donna B.
I have been going to this pharmacy for 30 years but in the last 6 months the customer service has changed they've changed pharmacist they've added new people and the new people just do not care they don't take the time to explain anything they are rude over the phone they act like it's an inconvenience for you to call or ask questions and it's not just one person I've had about three different people and it's just very heartbreaking because they were once very very good and went out of their way to help but now it's just like you're just a number of them and you don't matter so I switched to Walmart and that's so sad after 30 years of good service
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January 2023 by mary jones
Went to the pharmacy for a simple purchase of less than $1.00. I was refused services by Michael with the ponytail, Lena and the pharmacist. The pharmacist Rachna was rude, disrespectful, obnoxious arrogant condescending. Spoke to me as I was a child.The tech Lena was mean mugging me, laughing, rolling her eyes very hostile.I ask Michael the cashier to call a manager and he said he didn’t have the capability to do that and I need to walk up front and get a manager.Manager came and said they could have called from the pharmacy. After taking the manager through hoops, pharmacist finally sold me the $1.00 purchase. Horrible. These 3 have No people skills.
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November 2022 by Ashley Buda
Pharmacist I spoke with over the phone was rude and condescending when I asked a question about my prescription. She seemed very annoyed at having to explain something to me, which I am not even sure is accurate.
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September 2022 by Renee
I have been coming to this pharmacy for over 12 years. However, today was the first time I encountered the rude pharmacist Katherine Kwon. She acted as if it was a bother for her to answer my prescription questions and her entire disposition was rude. She would not give her name because she knows that her attitude is poor at best. If you don't want to deal with people, maybe you shouldn't be a pharmacist. Just a thought.
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September 2022 by Kim B
I've been going here since 2021 and I'm thinking about changing my pharmacy. The pharmacist swear they are doctors not all of them but some of them. I need you to stay in your lane and do what you are hired to do which is fill prescriptions. You are not a doctor nor will I listen to a pharmacist over my doctor. Obviously the customer has gone to our doctor had a visit and proper testing done and based off of that the doctor has prescribed a prescription and all the pharmacist job is to fulfill the prescription period.
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August 2022 by Debra Baswell
There never have medications in stock that I am prescribed, am now using another pharmacy, very disappointed in Kroger Pharmacy!!!
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July 2022 by Deja bryant
The girl Lena in the pharmacy has the nastiest attitude ever. Why work with sickly people knowing that if they are that the pharmacy they really need help and be nasty. You are in the health field news flash. Just nasty for no reason.
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February 2022 by Kim Kandy
I've been going here since 2021 and I'm thinking about changing my pharmacy. The pharmacist swear they are doctors not all of them but some of them. I need you to stay in your lane and do what you are hired to do which is fill prescriptions. You are not a doctor nor will I listen to a pharmacist over my doctor. Obviously the customer has gone to our doctor had a visit and proper testing done and based off of that the doctor has prescribed a prescription and all the pharmacist job is to fulfill the prescription period.
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January 2022 by Sharon
I have been coming to this pharmacy for over 12 years. However, today was the first time I encountered the rude pharmacist Katherine Kwon. She acted as if it was a bother for her to answer my prescription questions and her entire disposition was rude. She would not give her name because she knows that her attitude is poor at best. If you don't want to deal with people, maybe you shouldn't be a pharmacist. Just a thought.
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February 2021 by Jeffrey Watson
They sell pills. There is a drive through. I buy pills. I get a discount on gas. There is a gas station in the parking lot. Works out well.
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February 2021 by Elizabeth Mathew
I came to this Kroger on a Sunday afternoon to ensure that my insurance information was correct for a prescription that was going to be called in by my doctor the following day. I was told by Katherine Kwon that she had half the staff and didn’t have time to speak to my insurance, she would not give me the pharmacy line for my insurance to call in and instead handed me a pen and paper and told me to get the information myself. My insurance carrier was on the line and apologized to me and said she had never heard a pharmacist speak that way and would give me the info over the phone. Once I handed the information to Ms. Kwon she told me thanks for being patient...it’s good to be a patient person. I was then told she has to leave in 15 minutes so this is why she did that.
