The Home Depot offers a variety of services including an expanded appliance showroom, truck rental, propane exchange, and key cutting. Customers often highlight the helpful and friendly staff, with one employee named Mark receiving special praise for going above and beyond to assist a customer with picking out parts, cutting them, and finding in-stock products. Another customer appreciated the expertise of plumbing department employees who provided helpful advice for replacing shower stems, ensuring a smooth repair process. The store’s garden center staff, including an associate named Celeste, was also recognized for exceptional service. However, some reviews mention areas for improvement, such as the process for online order pickups, which can be frustrating when items are not ready as promised. Additionally, a comment noted that the store could enhance its amenities, like offering fresh coffee for contractors. Overall, The Home Depot is appreciated for its helpful staff and wide range of services, despite some minor inconveniences.
They almost always have what I need. The only thing I wish is that they had more online offerings and free delivery. I think Home Depot needs to do more to become the Amazon of Home Improvement stores.
June 2024
It's Home Depot. What is there to say really? Need to work on having fresh coffee by the contractor's check out.
June 2024
Bought some components to replace the stems for my shower knobs, and the employees in the plumbing department were amazing! Made sure I knew exactly what I needed and gave me advice to make sure everything went smoothly as I replaced the parts and turned the water main back on.
