Five Oaks Florist is a full-service business that offers both floral arrangements and hair services. Known for its local focus and personalized approach, the business has built a strong reputation for creating unique and beautiful flower arrangements that exceed customer expectations. The staff, especially the owner and master stylist with over 40 years of experience, is praised for being creative, honest, and attentive to clients' needs. Customers appreciate the ability to give simple hints about colors and budgets, trusting the team to craft special arrangements for various occasions. The florist is highly responsive, providing quick same-day delivery, often within hours, which has helped many clients, including those ordering for last-minute events or funerals. The arrangements are described as gorgeous, thoughtful, and tailored to reflect the personality of loved ones, such as matching flowers to a mother's personality for a funeral. Customers also commend the friendly and polite delivery service that adds to the positive experience. In addition to flowers, the business operates a salon with a master stylist who offers personalized hair services. Overall, Five Oaks Florist is praised for its creativity, honesty, and dedication to making each client’s occasion special, whether it’s a wedding, birthday, or funeral.