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July 2024 by Michael Taylor
The local shop we have been going to for decades recently changed ownership and their service dropped dramatically. A friend recommended Five Forks Automotive and I wish I’d have found them earlier. So far we’ve had 4 different services on 3 vehicles in the family. In every case the work was performed faster than expected and at a lower price. For instance: I dropped my truck off for some engine and brake work on Sunday night and the work was completed by 2:00pm on Monday. The previous shop I’d used would have taken over a day before they’d even looked at it.
I absolutely love the transparency in the billing. Just tell me what the parts cost and how many hours of labor. In all 4 cases when I’ve come to pick up the vehicle there were no surprises and I paid exactly what I was quoted before the work was done.
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June 2024 by Rich
I used to take my two vehicles to OEM auto dealerships, however, due to issues with the dealerships I now take both vehicles to Five Forks Automotive as they are professional, allow you to supply parts if you wish, will obtain OEM parts if you prefer them over aftermarket, etc. They are very accomodating; provide quality work and fair pricing. Due to my positive experience with them, two family members now patronize their business along with my neighbor who has two vehicles. It's true - word of mouth advertising - works!
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June 2024 by Anthony Mitchell
Great people! Did a great job of fixing my Sportage and my Scion. Will definitely go back.
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May 2024 by Misun Kim
Thank you so much today for patching my tire, not charging anything.......^^
So kindly ??
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April 2024 by Chris Pierce
They were very nice and helpful.
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March 2024 by Madison Caudell
1000000/10 every time! They do honest & efficient quality work. The desk staff are friendly & always on point. The mechanics are phenomenal. I always recommend Five Forks Automotive!!
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March 2024 by Robbie Thompson
Five Forks Automotive does not stand behind their warranty specifications. They felt that my car was shaking and told my husband a rotor was warped but yet refused to fix it. We have been long time customers of theirs and this was so disappointing. They flat out refused!
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March 2024 by Allen Gadzekpo
This type of business is why you should support your local business.
I had wanted to change my wheel bearings, but I had no time to do it myself. Calling the dealership, I was given a hefty bill (Before taxes) and decided to try an independent shop. I had a ignition coil changed by Five Forks Automotive before, but this repair job was going to be a bigger test.
The setup of the appointment was very professional. Unlike the dealership, which would frequently ignore my calls and never call back, Five Forks Automotive was always available to answer my questions. Sadie, the person that setup the appointment was very professional, giving me all the quotes I needed and answering all the questions I asked (I can ask a lot of questions when a pretty penny!).
The actual repair job was relatively quick and high quality. When I asked them to use OEM wheel bearings, it wasn't a problem for them to get them. The job was relatively quick, and the car's issue has actually been resolved. One thing I will praise about them is the honesty: Sadie informed me that quote I gotten was wrong and gave the right/affordable price for the OEM wheel bearings. A lot of shadier shops would have kept that quiet and take the increase profits, but it shows that this is a local business you can trust. Overall, I saved about 10-20% going to Five Forks Automotive while still getting quality work!
TL;DR: If your looking for a local shop to do quality work on your vehicle, you can't go wrong going to Five Forks Automotive.
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February 2024 by Brian Urso
Dropped my truck off to replace front rotors after ford told me they did the rears. They called and told me they believe it’s the rear not the front. Long story short their expertise saved me from having to pay twice and now the truck drives great. Thank you Five Forks team!
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January 2024 by Brian Wheeler
Great customer service and very knowledgeable mechanics. They always call to let you know the cost and any other issues with the vehicle. Very reasonable pricing on repairs.
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January 2024 by Robert Fordham
Great staff! ? Great Service.
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January 2024 by Ricky Roda
The perfect place here
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January 2024 by Cypher
Great people, very friendly, honest, and great service. Great to finally have a place to take all of my cars with a mechanic you can trust! Amy and Bryan made me feel like family and took care of my unique situation explaining exactly what the problem was (even showing me), and what was needed to fix my Jeep. Great prices on parts and excellent quality work. Five Forks Automotive is a place you can trust and has my business for life! Thank you Bryan and Amy!
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December 2023 by Carolyn Johnson
They're very professional and friendly with reasonable prices. Highly recommend.
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November 2023 by Melissa
Absolutely stellar people! My husband had to have his truck worked on, and they were honest and did a great job. The part they ordered for him came in used, it was a returned part. They called him and told him it was a used part and they were getting a new one. They had it ready by close of business today and everything. We will definitely go back if we need ANYTHING fixed on his truck again!