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November 2023 by Matt Clifford
It's so strange that a service shop would refuse good paying customers, but that's apparently the case here at Eddie's. No services are offered here for Nissan or Inifini's, despite what their website claims. Make sure you look elsewhere.
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October 2023 by Rufus Addison
I appreciate the honesty and integrity I received from the shop manager Glenn. I had to find a new auto repair shop for my truck, and I know this is the place I can now trust. They took care of a situation with my truck after dealing with turmoil with my previous mechanic. I would have given 5 stars, but I am detailed, so I like for their mechanics to also be more detailed to the small details servicing my vehicle.Customer service overall is good and I will be back.
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September 2023 by Greg Martin
Eddie's Automotive Service in Lilburn provided outstanding service, at a fair price, in quick fashion in a clean facility! Thank you Eddie's! Glenn was helpful and a pleasure to work with when dropping off my van. Another shop quoted a $149 diagnostic fee and said it would take up to two weeks to address any problems they found. Even though I already knew what the Check Engine Light code was and I told them what I needed! At Eddie's, there was no diagnostic fee and the repair was completed the very same day. Eddie's is well worth my drive from mid-town Atlanta for service I can trust. I highly recommend giving them a call!Services: General repairs & maintenance
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September 2023 by Karen Stout
Moving across town and was concerned about finding a good mechanic, but boy, did this work out great! Glen Jackson and team took care of my car situation very knowledgeably, professionally and ethically! Would not hesitate to recommend them to anyone!Service: Transmission
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September 2023 by Tommy Pittman
The work was great and they dropped me at work and returned the truck back to me. Unfortunately when I went to get in the truck this morning I found an unwelcome addition to my drivers door. My take would be that someone in bay next to it opened a door and didn’t own up to their mistake and hoped no one would notice. 5 stars to Glen Jackson and the professionalism of the upfront staff and the work performed. Zero stars to the person that dinged my door. Unfortunately bad reflection on an otherwise good shop. :-(.Service: Auto exhaust system repair
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July 2023 by Barbara Joiner
They replaced a flat tired. Their customer service is the best. I have used Eddie's Auto for years.Service: Auto tire replacement
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July 2023 by Lakeisha Mondrey
Eddies is awesome! We live a bit away but have our vehicles towed here if needed. You can't compare industry knowledge and experience when it comes to this shop. Thank you! Eddie and Family!
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July 2023 by Laura Hipp
Eddies did a great job in taking the time to test drive the car to really see what the issue was and there was no problems with the car. Dealership wanted to charge $2500 to fix the problem they said it would be. Eddies is very trustworthyServices: Steering & suspension replacement
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May 2023 by Trevor Lampe
I went to a Tires Plus for a tire patch and they told me the tire was unpatchable and that I needed a new tire. I took it to Eddie’s for a second opinion and they lifted it, patched it and sent me on my way for no charge. Just told me to come back for business and I can assure you I will be back. Most honest mechanic I’ve ever worked with.
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May 2023 by Jerrel Ivey
Convenient night drop off, honest response about unneeded work. Glenn was great in making appropriate referral. Will definitely give them my ongoing business.Service: Wheel alignment
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May 2023 by Sola Scriptura
Fair explanation of the charges.Quick and reliable service.The team will communicate, to keep the customer informed.Would recommend.Service: Electrical
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April 2023 by Jan G.
Another good visit at Eddies Auto. Truly from the receptionist to the mechanic these people are trustworthy and customer centered. My mechanic also found one of my tires had a serious issue I had no idea about. I'm just thankful for the service and integrity.Service: Oil change
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April 2023 by Adrian Kinsey
I had an extremely bad experience at Eddie’s. All in all I was never updated about my vehicle as I stated I would be. It was kept in the shop two weeks without any updates. I called and checked in periodically and they made me feel like I was a bother, each call treated them with nothing but respect and never let them know I was frustrated. I went to pick up my vehicle after the last no call follow up. I was met with apologies and how it’s been crazy there. At the end of the day I would have liked to been updated and not without a vehicle for so long.
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April 2023 by Don White
Glen and his crew were great. They performed the work cheaper than ___Brothers and got it out on time. He’s honest man that truly cares about his customers.Services: Oil change
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April 2023 by samuel baughn
It was my first visit. I was very impressed.It's hard to find good honest knowledgeable repair shops these days. these guys were great.Service: Auto maintenance