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March 2024 by Dereck Marshall
Blackburn is one of the best places to get your trucking equipment customer service is great super friendly service I recommend you to shop at Blackburn
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March 2024 by Craig Florence
This is where I get my parts!
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March 2024 by james estupinan
Their customer service is a1 I been dealing with these guys since 2019 they are it best in the business
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March 2024 by Robert Hofmaster
Quick response and knowledge about products.
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February 2024 by Biggs & Bell LLC
This is where I get all of my towing supplies! Austin hooked me up
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February 2024 by ANTHONY KANGA
The sales department are excellent, great service with smile
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February 2024 by Stephen Bielenda
Thank you black burn we had some issues with a used truck all I can tell you is they did the right thin Thanks Dillon
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November 2023 by Aaron Caster
Absolutely the worst experience I have dealt with in 17 years within the tow industry. They have lied and lied and led me to believe they were building a 12 ton 2465 for us, told me completion with a month. I called them to check a week ago, and Dillon tells me that the chassis for us actually is being sold to someone else but will confirm the other person wants it and let me know asap. After a few days I have to call him back to get the response that he is selling it out from under me and acts like it is no big deal. Absolutely horrible communication from them, hadn’t done any business with them before and def will not ever be doing business with them in the future. And not even an apology, just a “sounds good” when I told him my opinion and concern that they have bad business practices.*********In response to the answer provided by Blackburn, that is exactly what happened. I have been calling and being led on for mo the now. I have spoke with multiple different people, and my driver and other employees were sitting with me when you told us you had the chassis in and we’re starting on the build and would call me when you were ready for the details on paint, lights, etc. bottom line, you guys absolutely dropped the ball on this one and instead of owning up to it you want to play it off and put the blame on me. It’s real simple, you screwed up. Owning up to it and asking how can we make it right is 10 times better than your arrogant sales person acting like he screws people like this all the time and that this is a regular occurrence. You’ve lost my business for good. End of story. And my review will stay up here so that other people can hopefully read it and be aware of your shady and unethical procedures and practices your doing and hopefully don’t find themselves screwed over waiting on a truck they were promised with a final price and build date and projected completion date, just to not have one show up because lord knows you won’t call them to communicate a dam thing
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November 2023 by Keise Show
I’ve been doing business with Blackburn for the past 7 years, they built a few trucks for our fleet. We love their work, they have the best customer service.
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November 2023 by Liz B (Peaches)
Horrible Service, salesman Dylan is the most unprofessional salesperson, probably one of the worst experiences I’ve ever dealt with, he was very misleading.
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November 2023 by Jessica McCaulley
Sales person Dylan is very unprofessional and misleading. We will not be doing business with them every again
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August 2023 by Shaun Healy
Easy to work with. Very fair.Great chatting with the owner on my deal.
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July 2023 by Lackleys auto heavy truck & trailer Towing
Went in today Joey was a great help to me he was very knowledgeable and he was very concerned about what I had going on that's why I love coming to Blackburn he gave me some very informative information let me know that by us being so far away that there was a way for us to order online and get it shipped to us great busy thank u Blackburn
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June 2023 by Zachary J Zaken
Absolutely Incredible service with integrity to match! I had two trucks go down with clutch pump issues and they saved me twice when I needed a fix. My new go-to place for sure. Jake S. Was my rep. Everyone there was awesome.
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June 2023 by Omar Y
Bought my 2023 freight-liner love my 350k warranty. New and using it everyday
