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January 2024 by Matthew Hagan
We waited 2 months after measurements for shower door/wall glass to be delivered/installed. Upon arrival the glass was cut incorrectly and was unable to be installed.Simply too long of a wait along with the inconvenience of incorrect materials.
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October 2023 by Dorothy Swindle
I had great service today from Gilbert and I’m so grateful! In early August we ordered glass tops for two new tables. The lady took our order but had no idea when it would be done. I called back a month later, early September, and the same lady said she had our order but had no idea still when it might be done. I called back today, another full month later, expecting to just cancel my order but this time Gilbert answered. He could not have been nicer. He called back mid day today to say my order was ready and I picked it up. He apologized for the lack of response. I’m so grateful.
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September 2023 by Marie Wetzel
Gilbert was very helpful. When we needed to have our glass today and he was Okay can you wait to 20 minutes? Yes. Five stars.
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September 2023 by Kathryn Williamson
Courtney, at the Lawrenceville Binswanger Glass Company is AWESOME! Courtney helped me place a correct glass order and promptly fixed an issue that came up with our order. Courtney is polite, knowledgeable, and professional.
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September 2023 by Edna Harris
We arrived with expectations of having our own pieces of glass cut to size, only to find that we had the type of glass that couldn't be cut but the technician was very nice to suggest allowing them to provide the service of cutting glass for us..very pleased with the service and price!
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September 2023 by Mehedi Hassan
Love my new shower glass setup. Thank you! Great service and price.
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August 2023 by Ginger Tankersley
Well done!
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August 2023 by M K
Gilbert gave us terrific service!
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August 2023 by Laurie F.
We placed an order for a shower glass in our bathroom. We wanted a U channel for installation and was told that they would let us know if they could do that. The order was placed and a few minutes after the order was placed the shop was notified they would not be able to use a U channel, but had to use clips. The shop never got called us to let us know and we were under the impression that we were set to install in 7-10 days. Around the 10th day we reached out to check when our installation would be. This is when they told us, oops, we didn't order the glass because we didn't call you about the clips vs u channel. The manager said she'd try to rush the order and would call us later that day. she never called. We called the following day and got voice mail . We emailed the next day after no response and they said it would be another week before the glass would be in. (so no rush) It was scheduled to be installed today, yet. . . surprise, one of the techs did not show up for work so now they "say" we will have it on Monday. Who knows if we will get it Monday, customer service has been terrible, communication is terrible. We have waited over a month for our glass that was supposed to be delivered in 7-10 days. We will never use this company again.
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November 2022 by wadie hashweh
They have good products but the worst customer service, I called first time for an estimate and never got a call back , called second time, the lady hung up on me because she didn’t like my questions(asking about former employee that apparently got fired ), called third time (Taren) and she promised to call back , 5 days later I call her to find out she went on vacation, finally 4th try ( Jose ) which sounded like a nice guy but again never follows up, now I feel d*** for giving them so many chances.I flip houses and often need there service but had to deal with this kind of service for past 2 years and I had enough of them.
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October 2022 by Jacob Davis
They were awesome. Got my order finished even quicker than their estimated time.
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October 2022 by RACHAEL BYCE
Friendly, helpful and FAST! Also amazing prices. I will def be back for my bathroom renovation for a shower.
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October 2022 by Sheri Landes
They make you pay $50 to make an appointment -- they took the payment, but no one called to make appointment - we called and they gave a time and said they would call when on their on their way - well -- that was 1.5 hours ago when they were supposed to be here ... guess we will DEMAND our $50 back!! We have used them before -- not sure why they are so inefficient now.
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October 2022 by Heath Franklin
Called and told them I had glass and just needed it installed in the shower. A week later a technician came out to do measurements and said he would be back in touch shortly. Later that week - no one had called - so I reached back out during business hours and was told there wasn't anyone that could help me. Called again on Monday and was told they do not install other people's glass and that the technician told me that. That is 100% a lie. Wasted two weeks just trying to get a quote.
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October 2022 by Funky Ma
My car was broken into while traveling in Atlanta. Pat and Leigh were exceptional. Their compassion and professional excellence gave a silver lining to an unfortunate event. I highly recommend this business.
