AutoZone in Lilburn, GA, located on Lawrenceville Highway, is a well-known retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the knowledgeable staff who are always ready to assist and refer them to other locations if needed. The store is often busy, but it maintains enough staff to help customers efficiently. Several reviews highlight the exceptional customer service provided by employees like Amanda G., who is praised for her professionalism and helpfulness during stressful situations, setting a great example for the store. Others commend Julien and Brandon for going above and beyond to help with difficult repairs, such as removing a rusted, melted brake light socket in the rain, demonstrating their dedication and care. Customers also note the staff’s willingness to assist with battery and tire needs. Overall, the store is recognized for its helpful, knowledgeable employees and their commitment to providing a positive experience, even in challenging circumstances.
Amar Assistant Manager and Adel District manager went above and help me with my car .Thank you guys so much.Amazing customer service.
June 2024
Amanda G. is a step above the rest as far as customer service and professionalism goes. She definitely made sure I had a great experience during a very stressful time with car problems, when other locations and companies were disgustingly rude. Thank you Amanda G. you’re a great example for your company and your store... read full comment
April 2024
Went in about 8pm. Waited about 10 minutes for service. Price was fine.
