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August 2024 by Jeff P.
Absolute worst transport company out there. Do not use! Total scamers!!! After paying my deposit and setting up transport in a certain order, they decided to switch the order of pickup on their own which caused loss of the deal. When they arrived at first location they wanted me to pay extra above the contract for their screw up. After canceling the entire transport due to loss of deal Charlie Jordan promised a refund. I have a recording of the promise. 5 days later I get a call that they won't refund my money but will give me a credit instead. Looks like I will file a lawsuit.
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August 2024 by Matthew Newton
Poor communication. They’re good at setting up the deposit but will not provide photos, or the status updates are limited. Where is my car? Who is the driver? Very frustrating.
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May 2024 by Timothy Miller
They canceled twice but still will only give ½ my deposit back!
They said Fri or Sat my vehicle will be transported.
Fri came
Sat went by and they finally called. Had to reschedule for Monday or Tuesday.
I said you canceled I want my money back
Then they said read your document that I signed lol
Apparently they have five days to cancel and reschedule before it's there fault.
I tried to work with them but they kept telling me it's my fault if I cancel even tho my vehicle is still outside!!
Never Ever will o use this company nor recommend them to anyone!!
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October 2023 by Janet S.
This is the second time I've used the company. The first time was an OK experience except the car arrived later than expected. This time, the pick up went well, but when the car arrived we received a text from the driver to meet at a truck stop since he couldn't bring his truck into the city. When asked for a refund of the LYFT charges, I was told that they could only apply for a discount for future moves. I was expecting a reduction in the cost since they didn't live up to the contract as well as a reimbursement of the LYFT fees. After reading the other reviews, I guess my experience was a lot better, but it was frustrating none the less.
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October 2023 by Anthony B
I recently used A and A Car Transport and it was an easy and smooth experience! They were recommended to me by a dealer and after checking around I found them to be very competitive on price and super responsive. ******* got me a quote on the spot and got me confirmed with a truck and driver within a day or two. He was always available to answer questions and and keep me up to date on the progress from pick up to delivery. Since this was my first experience transporting a car, he made it easy and helped calm my nerves. The experience was flawless and I highly recommend them!
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October 2023 by Rudy Kryger
People in this company are not good to deal with. Bad experince
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September 2023 by C P.
I had an excellent experience with this company from beginning to end. They did use another transport company which is understandable, but everything turned out great. This company used Edish car transport, Lasha was the driver. Nothing but professionalism through out.
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September 2023 by Will B
Great service from ******* and his team !!! Highly recommend !Will ***********, **
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August 2023 by Trevor Reed
Absolutely terrible. They gave a good price, took the deposit and Monday, Wednesday, Friday stalled me for almost two weeks. They finally refunded and I just went and drove the truck home.Service: Long distance hauling
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August 2023 by Johnny F
I have used AA Transport over the past 2 years to haul several cars and SUVs with great success. *************************** has been excellent at communicating at every step along the way from pricing, to pick -up and final delivery. They have always been competitively priced and fair. If you need a vehicle transported anywhere that is fully insured at a fair price you need to call AA TRANSPORT. I work with *******- he makes it easy.
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June 2023 by GILBERTO C
*************************** and A and A Car Transport provided me with a prompt, attentive, and flexible service. They were flexible enough as to advance the pick up date for my precious **** **** Thunderbird. The car arrived overnight from *****, ** to *******, ** without incident. Thank you for properly delivering my classic car!
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March 2023 by Louis B
A and A Car Transport provided first class service from beginning to end. I would highly recommend to anyone!!
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March 2023 by Gina R
A & A Car Transport shipped my car from Eastern Long Island, ** to **********, *****. *************************** assisted me throughout the transport. The car was picked up at the door on an 18 ******* and delivered on time to my daughter's home. Transport was on Tuesday evening at 7 pm and delivered on Sat. am at 8:30 a.m. No damage to the car. ******* was excellent to deal with. The driver was professional and very nice. I had read prior reviews in selecting a transporter and was pleased with the reviews listed. I would use this transporter again when I eventually move to *****. Thank you ******* for all your help and wonderful communication. God Bless You and Your Family. I appreciate your honesty and wonderful communication. You made me feel very comfortable with my selection as I knew I was dealing with a concerned person rather than an overworked employee for a large dispatcher. Other dispatchers I had called were not as professional and caring as you.
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January 2023 by Adrian P
A & A Car Transport has shipped cars from ******* to ********** on 3 separate occasions for **. Each time the car came perfectly with no troubles. They're the first people we reach out to!
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August 2022 by Steve Barnes
While the contact person was friendly and professional, the rest of the job was a disaster. I signed a contract with a given (fair) price and scheduled the pick up for the following Monday. After several days of delays, they told me I would owe another $100 cash on arrival and it would be picked up Friday and delivered Saturday. They then called Friday afternoon and forced 2 people to change their plans because they wanted to deliver the vehicle Friday afternoon.The vehicle arrived safely, but I will NEVER call A and A again or EVER recommend them.Service: Special vehicle towing
