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November 2023 by Nayan Patel
Very nice experience with quality of wash and people
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October 2023 by Christopher Wilson (Writtenlogic)
So, while this isn't my preferred method of getting my car washed, it is the next best thing, despite being a mostly automated car wash. However, there are staff members upon entering and exiting the automated part of the car wash that either pre-rinse/scrub any of the more heavily soiled parts of the car or to dry the car off once you come out the other side in order to get any wet spots the big air dryers may have missed. Also, they have this giant infinity roll towel that spins and "hand drys" your car, adding an extra drying component to the system. The best part is for real the prices! It doesn't matter if you're paying by the individual wash or via one of the monthly passes. They easily compete with the cheapest places out there. If you plan on going to clean your entire car, I just want to let you know that the inside is done completely by you. The individual vacuuming stations that they provide are awesome, and I'm pretty sure they come with staff who will provide assistance to you if necessary. Lastly, I think they might offer a full service option for a nominal fee. No matter what the level of car wash you desire is, they'll provide it, and they'll do it at a great rate. I just got the monthly pass, and my first month's payment was only $21. It's worth the visit even if it's only for you to see for yourself!
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October 2023 by Matthew Paine
Tidal Wave has the best carwash in town. They make sure they do a good job and meet there goal. Very professional and friendly staff. I’m satisfied every time I take my truck to get washed.
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September 2023 by Sheila Young
I love the customer service the car was it offer so much and I really appreciate my birthday gift from them and I will be recommending y’all to family and friends.Services: Polishing
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September 2023 by Kelly Sheffield
Well I have been going to this car wash for a couple months with my trucks and work truck and I got denied going in knowing that I have been through with the work truck already. So I was pissed about it and I told the employee up front I guess his boss sad no to my business. I said he’s lost my business and more clients . So I am not recommending this place anymore and I do not appreciate the bad customer service. The service was rude and not respectful I do not recommend this car wash anymore .
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September 2023 by Just Me
Get the top wash it's worth every penny. I ended up getting the month plan for both of my vehicles.
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August 2023 by Catrial Valentino
Their machine damaged my vehicle on yesterday, and the managers are saying they are not responsible for the damages. On top of the machine snatching all my tires valve stems out and flattening my tires and damaging my custom rims, my vehicle was not clean!!!!! I even pointed out to the managers how bad my vehicle was damaged and still not clean. They looked at the dirt spots on the vehicle and took pictures of my damaged. I was given a card to contact the site leader. He informed me that he would ‘look into it’ but ensured that the company is not responsible. He also advised he would call me today, but I did not receive a telephone call. I went through 2 different attendants and 1 of them washed my vehicle down before entering, but they’re saying that the company is not responsible b/c the valve stem covers were aftermarket. After further investigation I have discovered that their machine has damaged other vehicles in which they always state they are not responsible. This is ridiculous and horrible customer service!!!Service: Auto detailing
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July 2023 by Brayden Roy
Great Service,Gets every soft substance/dirt offServices: Vacuuming
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July 2023 by Cassandra Coley
Love this car wash! Staff is always helpful and friendly, packages are easy to choose from, and they have several different promotions for free car washes.Services: Polishing
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July 2023 by Sue Luckie
Great experience! The young men were great. Got all the pecan sap off my white Colorado and shell. Looks like a new one! Will be going back, using our monthly membership.
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June 2023 by Will Winburn
Very nice people I love the car wash does a great job
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June 2023 by Ann Nelson
This is the beast car wash I’ve been to in years. I love how clean my car looks after it goes through the wash! The vacuums are amazing be careful if you’re not watching you might just loose a shirt. Very powerful vacuums. So happy to have awash that actually cleans your car and doesn’t scratch the car. Welcome to Bainbridge Tidal Wave!Services: Polishing
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June 2023 by Pudge Johnson (pudge)
Very nice place to Wash Your Auto.The Shine on ur car is fantastic.
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June 2023 by Allysia Black
Great service. Friendly workers. Clean car!!Service: Auto detailing
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June 2023 by christopher jones
This is a great car wash. The employees there really do a great job prepping our vehicle before it goes through the tunnel.