Karen In the Loan Department has THE BEST customer service!!!!
April 2021
It's a bank not much to say but it's .50¢ cheaper at the ATM. It's still $3.50 which is still bad being charged to access your own money.
March 2019
Don't EVER use Sun Trust Bank!!! They refused to accept a check from another bank and so a house purchase fell through and I will lose all the funds I've spent so far on the home purchase which will amount to close to $2000.00 plus my earnest money... Extremely poor customer service.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.