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February 2024 by Brenda Griffin
Received great and fast care from all the staff! Dr. Todd was able to look over my feral kitty without sedation. The vet techs took the time to answer my questions and explain his meds to me.
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January 2024 by Ella
We have been seeing them for 6 plus years, they were great at first, but when they opened their new location many moons ago it went downhill so fast. I guess having to keep up with the cost of the new facility hiring more employees which then increased cost to boarding which doesn't have anything special about it compared to the facility we use for the same price (pool, playdates, treats, photos etc). Prices increased in care, wait times are so long, boarding wait times are even longer. They do NOT have a good system for this, so we just opted to not use them anymore. Waiting an hour plus to pick up a dog is wild. Melissa is hands down not friendly, she is very rude, and stares at you like you ruined her whole day. I dread going to her for anything so luckily when we do have an appt, they started checking out in the rooms. Its very hit and miss, we use them because we have used them, but slowly we are cutting back as much as we can. Its a money pit, which I get its a business, but when your whole attitude changes, that says a lot.
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January 2024 by Dawn Kimbrell
I love them. They treat like family.
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January 2024 by Google Daddy D
From the routines of being a responsible pet owner to the specialized surgeries these guys have the Top Place on my list!! Dr. Green and his staff work well with all the many Personalities that bring their beloved pets in. Bear & I can't thank you guys enough!
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January 2024 by Patricia Carreiro
The Fords r wonderful vets. Both love their job with much empathy
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December 2023 by Alex McColman
Good service but the lady that works the pharmacy area could be a little more friendly with the customers.
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December 2023 by Rob Story
Always great service and very friendly. There has never been a long wait when it's an emergency. Highly recommend
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November 2023 by Malinda Barron
They were truly exceptional. They made every effort to save my baby from a snake bite, and even though she didn't make it, the entire team was incredibly supportive. They responded promptly to our frantic call, staying open until we could reach them with arms wide open. While my heart hurts, I'm grateful for the caring crew at this facility. My only concern was that the veterinarian didn't mention the likelihood of her survival until after we agreed to administer the antivenom and paid. I hope this was an observation post-medication and not just a financial decision. Nevertheless, their quick response is something I deeply appreciate.
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November 2023 by Jody Smith
Best veterinarians office in town. Not only are they modern there. Their prices are extremely competitive compared to the other veterinarians in town. We take all of our pets there.
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November 2023 by Valerie Smith
I have lost all respect for mr. Green I have been taking my dogs to this clinic for over thirteen years, today was my last time. Since he moved into the new building he seems to not care anymore. The way he spoke to me today was appalling, unprofessional, and without care. They gave my dogs worm vaccine, that I didn't request charged me and additional 295. His office manager was very argumentative, saying that this whole thing could have been avoided if I had given my husband a note Then mr Green comes in, out of control, stating messed up his night. Wow. In the I have no words. If you treating me that way how are you treating my dogs. Shame on you!
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September 2023 by Mareike Haaren
My dog was unfortunately bit by a snake late Friday afternoon while at a relative's house. Luckily staff were still in the office and immediately took a look at her and started the anti-venom. In less than 1 hour, we brought her in and were back home, with my dog safely at the vet being treated. She had to spend the night but was well enough the next day to come home.Everyone was nothing but kind and professional throughout! I'm so impressed and thankful for the quick and effective care we received this weekend, especially in an emergency and as new/non-patients. Special shoutout to Dr. Laura for her help. Thank you so much again, Philema!
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September 2023 by Angela Szpak
All of the vets and staff have taken amazing care of the animals of Amberwood Sanctuary. Drs. Ford, Dr. Green, and Dr. Fowler have always been kind, attentive, and patient.Love thier four-legged staff as well. Sharing a picture of Smudge, the cat, approving of the pet carrier.
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September 2023 by Reygan Lee
Strongly recommend finding a different vet. Very rude people and the vet techs have no clue what they are talking about- told me one thing one visit and something completely different the next. We recently adopted a lab from the humane society and had him fixed, they did not give him a pain shot after his surgery "because it wasn't included in the cost"., very well could've of called and asked. Also today getting his stitches out they brought him back he was absolutely terrified.
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August 2023 by Richard Bower
****MILITARY BEWARE *****If you are military and looking to move overseas with your pets, you may want to avoid this center. Unprofessional, rude and out right expensive. This center has no true care for the pets, but all about the money.My wife and I had the run-around trying to obtain a pet health certificate for our 3 dogs to move to Germany with us.They informed us they do this all the time, however, it took several days for them to fill out paperwork. Being a time sensitive situation, this was very stressful.When the paperwork was completed, the office manager Melissa called with attitude, informing us that she spent all day doing the paperwork - quite rude.They charged us 700$ for my dogs to get looked over for their certificate. On top of the 700$, we were also informed of a 300$ "process fee" for them to submit the health certificate to the USDA. When it's your babies, you will pay it, and we couldn't move to Europe without the paperwork. It is just so sad how they take advantage and not give the pet's best interest.Greedy and money hungry. Do not go here!
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August 2023 by Kaycee Cody
I took my dog to Dr. Green for a second opinion from a referral from a very close friend & long time customer. I trusted his opinion and let him keep my dog overnight to perform several necessary surgical procedures. He sensed my nervousness and gave me a complete tour of his office which included a full tour of the hospital and surgical area and explained in great detail what he would be doing and what to expect afterwards. He and his staff truly loves animals and provided the best care to my dog than I could have asked for. I live 2 hours away from his office but knowing the level of care he provided my dog with was well worth the time and money spent! My dog doesn't like him at all but what dog enjoys going to the doctor anyways?!?! He's honest, fair, and sincere when it comes to animals and that's most important!
