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November 2023 by Christian Bell
Jordan was very helpful and knowledgeable of vapes.
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October 2023 by Tae Mintonbock
The man who helped me was very helpful and listened, thank you ?
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July 2023 by Michelle Heller
They didn't have what I wanted but had something similar so I tried it
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January 2023 by Danielle Jones
I went into the shop tonight with my back hurting. Phillip had this big smile on his face like always! He ask how I was and just having someone care enough to ask made my day. I told him about my back. He recommended Delta 10, Biscotti. It’s an Indica and he said this would help me with the pain and help me sleep. I am a regular at Xhale City and I feel like family. Phillip helped me. He even had me open the cart to make sure it worked. He is such a nice guy! Always so helpful! ?☺️
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January 2023 by Klever Paul Q A
I brought a cookies hhc blunt, but I think it overcharged and went back to see if it could be exchange or something else because the package is seal brand new but I was told there is no way, I understand you policy but you should know when to do exchanges or returns we all made mistakes at times but you should be more reasonable when it comes to this issues and not leave your clients with no other options, it looks like you care more about you money than customer satisfaction, like I said is brand new just brought it last night it not even 24 hours, very disappointing.
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January 2023 by Chris Sfynx
Was a brief visit. They didn't have what I initially came in for but settled for something else. Staff was helpful to an extent but seemed like they had better things to do than help me.
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January 2023 by Jack Thompson
Honestly great shop but the manager is arrogant i have personally seen employee morale go down do to unprofessional management has potential to be great company and store but management does not act professional and i have personally experienced it and have seen 2 former employees leave due to jonathan the new manager
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January 2023 by Amanda Hickenbottom
Great selection. Found some really nice ladybug pieces, but the staff sucks. To be honest, the staff at all locations isn't very helpful. They're not interested in answering to many questions and their knowledge of the products is minimal. I'm glad I stopped in, but probably won't go back
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January 2023 by Krystel Amarachi Onyekachi
Really clean neat store and smelled amazing!! Great customer service especially shout out to Jonathan who helped me find everything I needed he was super friendly and knew what he was doing to help me get what I needed! Will definitely be coming back for the customer service and the amazing products!!
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January 2023 by Theodore Connor
Jonathan was very helpful with finding me the right piece and getting me set up with all the tools that I would need. He answered all the questions that I had for him and was very informative about the products I was looking at. I’ve been here many times and it’s always been a pleasant experience with all of the staff.
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January 2023 by Lani Coke
Their energy was so amazing and they are so sweet in there. Gave me very good advice and even recommended some of their products that would be better for me! The music is amazing too! ;)
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January 2023 by Casey Leary
Love these people. They are so helpful and they stay in good communication with their other locations so if they are out of something at the store you are at, they'll find out where you can get it fast. Just good service.
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January 2023 by Madilyn Bledsoe
jonathan is amazing, helped me found EXACTLY what i needed, let me know about sale days until november. he is great definitely will be back to this shop
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January 2023 by Left Alonealot
Every time I go it's a great experience.One of my favorite merchants works there. When you ask about things, knows what he's talking about. Thank you X.C.
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January 2023 by Aliyah Richmin
I normally love coming to this store, but recently this xhale has been a disaster. Jonathon was the one helping me, I believe he’s the new manager and he was very rude and unprofessional to the point of where I didn’t even want to buy what I came in for. I was about to get a Puffco but after the way I was treated, I took my money to a different Xhale. He was acting like I was a bother and wasting his time when I was simply trying to learn about the product as I didn’t want to drop a large amount of money without knowing a-little about the product first. Will never go back to this Xhale ever again. Employees were knowledgeable and helpful, but I will still be going to new location from now on.
