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November 2023 by Jason H.
If I rate this to a ZERO star, I would. I had my daughter's tablet in to replace the charging port. It was working just fine when I brought it to them. They returned it non-working. The same thing happened to my 80-gig Zune. It was working fine, except the battery wouldn't stay charged. They changed the battery and now it won't even boot up. They stated on both devices that it was a bad motherboard. Not so. I will never take anything to them. It took them weeks to get the parts to repair my devices. The repair people have no clue what they are doing. Stay away. Find a different place to get your items fixed. The only nice thing they did was not charge me for their faulty repair. I made a grave mistake.
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November 2023 by john hashimoto
June did a great job of figuring out the issue and getting it repaired w/in 30 minutes. 5-star repair service!
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November 2023 by Melissa Pitts
I worked with uBreakiFix when I filed a claim through Verizon. The process was super easy. I had multiple options for appointment dates and times. Aaron was the technician who helped me. He communicated with me so I knew when he’d arrive, he came to my house to repair the electronic, and he did a great job! He only needed about 10 minutes to fix it. He was very polite and professional. I’m very happy with the service, and I would definitely be willing to work with uBreakiFix in the future!
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November 2023 by Teaching and Learning
Excellent experience. Aaron was very professional and timely. It was my pleasure to have him come toy home and fix my phone.
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November 2023 by Gina Carter
June, my technician was very professional and pleasant. His customer service was off the chart. I had a great customer experience and will definitely recommend uBreakifix® by Asurion moving forward.Thank you!
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November 2023 by Doug Billian
Outstanding service! The easiest experience I can recall in a long, long time. June came to the front door, retrieved my daughter's phone (cracked screen). Before I knew it, the phone was fixed and good as new. I didn't even put on shoes! Awesome. Highly recommend!
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October 2023 by John Cooper
Very professional. They were able to look at my issue and let me know what was wrong quickly. Unfortunate, in my case my phone was not repairable but they did not charge me a cent. I wish they were able to fix it but they did their best.
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October 2023 by Rita Wyse (rswyse)
The repair was great. Our only disappointment was they quoted 2-3 hours and we explained we were waiting on the phone to go away for the evening. Finally 3-1/2 hrs later we get the text.
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October 2023 by Samantha Kendrick
I couldn’t recommend them enough. Amir was outstanding. He was patient, listened to all of my concerns and not one of them went unaddressed. I walked away with a new and improved phone. So blessed by this experience.
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October 2023 by Ollieta Groves
Amir was so professional. He also was really quick. I love this service where they come to home for repairs. Amir also came early. My phone is normal again no cracks. I want to give this young man a big shout out!! Thank you. Amir❤️???
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October 2023 by Tracey Cendoya
Aaron was the best! He kept me apprised of when he would arrive and he was incredibly efficient fixing my phone in 15 minutes. Very personable. Highly recommend!
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October 2023 by Cynthia Lawrence
Aaron was very professional, and punctual, the communication between them and us was exceptional. The cell phone screen was replaced very quickly and we had no problems at all. Definitely recommend!
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October 2023 by Edward Campbell
Amir, the technician was very polite. He took his time to explain everything to me, and assuring me that there will be no problem with my phone after he fixed it. So far my phone seems to be in good working order, Thank you.
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October 2023 by Shirley Joann
Julien did an amazing job. He was on time for the appointment and fix my iPhone 14 Pro Max screen in less than 20 mins. Would definitely recommend and use him again in the future should services be needed. Thank you.
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October 2023 by Heather McDonnell
Very convenient and fast service. Julien kept me updated on his arrival time and traveled to my home to fix my phone. It was very quick and My phone is like new again. I Would use again.
