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February 2024 by Alicia Clay
The reception staff were great, and our puppy seemed to have enjoyed herself. The only drawback was the misunderstanding on when I needed to pick her up the day of her "meet and greet" visit.I will be taking her back soon to bathe her in the DIY Spa area and i will try doggie daycamp again
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February 2024 by Michelle Lunsford
They have excellent groomers, and the quality is outstanding! They really care about the pets and it shows!!
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February 2024 by Esther Kim
I will not go there again. Unprofessional.
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January 2024 by Nancy Powell
Wonderful and fast service!
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January 2024 by Crystal W
Very disappointed in this place. They ask that you make grooming appointments online so I did. I scheduled the appointment weeks in advanced for 12/22/23 at 1:00 because I was getting off early that day. When I show up to the appointment, the lady at the front insists that there was never an appointment. I know for a fact that I received confirmation in the app that the appointment was made. It wouldn't have been too much of a big deal except for how the lady at the counter acted about it. As I am trying to discuss this, she's not only very dismissive but turns to start talking and interacting with another customer and her dog. Bad customer service. Finally she looks in the system again and says that there are no scheduled appointments and the last one was in Oct 23. I go home and try to cancel my account and get a notice that my "request" to delete the account will be reviewed by the team. Really? Wow. A few days later, I get an email saying that I have an appointment scheduled for 12/29/23 at 11:00 which I definitely didn't schedule because my puppy was being spayed on 12/26/23 so that wouldn't even make sense. Overall, just highly disappointed. Btw....this would have been my pup's 3rd time being groomed there.
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December 2023 by LNF LostNFound
Not only did I love it but my little princess, ginger loved it. Play time is the best
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November 2023 by Sabrina F.
Just had my dog groomed here , unfortunately will not go back. I was going to book a one day boarding I supplied All vet records. They state I had to do meet and greet . Not one time was it disclosed they charge you 29.00 for this. I did find out at checkout then they wanted to deposit to board. The dog are all in kennels in the back. Actually after I looked at that I left there and went to Camp Bow Wow to view the facility. I don't want my dog locked up in a kennel all the time, but no place to go I will not be back.
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November 2023 by Marie angel Trinidad
I was searching for an excellent place for my cat's grooming and came across Swanky Paws. They did a great job handling my cat, which is usually tricky. But with swanky paws, they made it easy for my cat. I will go back here. They did an excellent job for my cat. I highly recommend this place. They offer accommodation too if you need to get out of town.
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August 2023 by Nicole Muirhead
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️We cannot say enough positive things about our experience at Swanky Paw Pet Spa! From the moment we walked through the door, we were greeted with friendly smiles and a warm atmosphere. We recently brought our furry friend in for a grooming session, and the entire process was outstanding.Firstly, the staff at this salon is incredible. They are not only highly skilled and knowledgeable but also display the utmost professionalism and genuine care for the pets they serve. They took the time to understand our pet's specific needs and preferences, ensuring a comfortable and stress-free grooming experience.The groomers deserve a special mention as she exceeded our expectations!!! Our pup came out looking pristine! She has a true passion for her craft, as every detail was meticulously attended to. The haircut was flawless and tailored to our pet's breed, while the grooming process left our pet's coat looking shiny and healthy. It was obvious that the groomer not only cares about the appearance but also the well-being of the animals in her care.Additionally, the facilities at Swanky Paw Pet Spa are top-notch. The salon is clean, spacious, and equipped with the latest grooming tools and equipment. The attention to detail in maintaining a hygienic environment is highly commendable.Another aspect that impressed us was the level of communication. Throughout the grooming session, the staff kept us informed about our pet's progress and any additional services that could benefit our pet's overall well-being. This level of transparency and personalized care truly set them apart from other grooming salons.To conclude, We wholeheartedly recommend Swanky Paw Pet Spa to all pet owners seeking professional grooming services. The dedicated and compassionate staff, combined with their outstanding grooming skills, make this salon a cut above the rest. Your furry friends deserve the best, and Swanky Paw Pet Spa! certainly delivers!Thank you, Swanky Paw Pet Spa for providing an exceptional pet grooming experience. You have earned our highest recommendation and a well-deserved 5-star rating!Sincerely,Rockii? & Family?
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May 2023 by Jennifer Sims
We have an almost 11 year old collie. He is quite stubborn in his old age and was in dire need of a groom to get out his winter undercoat. The ladies at check in were very understanding and he was ready in the exact amount of time they said it would take. Thank you Shannon for taking him on! He looks really great and it was a bonus to be able to buy him a gourmet treat right there at check out. Which he loved by the way and he is incredibly picky! Thanks again!
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April 2023 by Eric Dodd
The staff made my one year old Goldendoodle Gussie feel right at home though she was anxious about getting groomed there for the first time. Gussie’s summer cut looks terrific and got her in and out in 2 hrs. Gussie walks with a little swagger knowing she is now a Swanky Pet. ⭐️⭐️⭐️⭐️
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April 2023 by Sangeetha Nair
My pup and I loved Swanky Paws and will visit again! We went for a DIY doggie bath and the space was clean and welcoming. The pricing is very reasonable and included a variety of products. Overall a very satisfying experience. Can’t wait for our next one!
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March 2023 by Angeleah Harris
CAT PARENTS! I recommend going here!! My 6 year old kitty Luna got her first cut at Swanky Paws! The staff did an amazing job. I was nervous about it being too stressful for her, she is the fluffiest girl I know so it wasn’t a simple task. The staff was great about taking their time, and making sure she felt safe. They cut her hair exactly as I requested! Now she doesn’t have to worry about summer shedding and she can clean herself easily! She looks and feels like a new lady! Absolutely worth the cost and I will be back! Thank you for a great first grooming experience!
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March 2023 by Dea Jones
Swanky Paws is awesome! My dog Tetley, had a hard time with being groomed.The trainer & groomer both worked with him and now he is excited to go & see all of his friends ❤️?
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February 2023 by Cindy
Went here on a recommendation, but unfortunately they wouldn’t groom my corgi after her first visit because they felt she was aggressive. First time I’ve been turned away from a groomer and it broke my heart to hear that because she truly is a good dog, but doesn’t like certain areas touched. I just wished they didn’t give up on her so easily. I wanted her to work on getting comfortable with a groomer. I’ve taken her to 3 other groomers after this who worked with her fine and I’m glad the third one is working out long term for us.Dear Owner: I did mention my dog has anxiety and specified which areas she was sensitive to. Yes your staff made recommendations for your other services (training, self wash, etc) which I respectfully declined. The “aggressiveness” you mention may be a reaction to mishandling or adding to her anxiety. Kenneling is a normal part of any grooming service as most of us don't wait at the store so mentioning of me going to Target was unnecessary and more information than needed to be shared. I applaud you for putting your staff first. I just would’ve wished you had given my dog another opportunity to come back for a groom instead of telling me she can’t come back. Maybe more patience with her on the first visit could’ve made a difference until she became familiar with the staff.
