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November 2023 by Sarah DeBerry
Sorely disappointed. I’ve been shopping here for a year and a half. Over the past three visits I’ve noticed a shift in how I’ve been treated. The same women who has checked me out over 10 plus time over the course of a year and a half is always walking back and forth and looking at me while trying to act as if she is not. I told her after cashing out that she could keep the free items she wanted to place in my bag. I also expressed that she made me very uncomfortable and I won’t be returning. I’ve spent so much money here and I’m happy to not return. I asked her if she recognized me and she said yes. I’ve seen her husband and daughter so many times here.People do steal but find a better way to limit what gets stolen. Because now you lost a loyal customer who has spent several hundreds of dollar at this place. It’s disappointing because Ive enjoy this store and I thought the owner and I were building a customer/owner relationship. I’d shy away from this location. Especially if you don’t want to feel like a criminal upon entering. Very disappointed. There is a black owned beauty supple store next to Publix not that far away. And on scenic highway there are a few more.I’ll miss walking down and buying the products I needed. But I value respect. I wish that was reciprocated.To the owner specifically, you really hurt my feelings today. I wish we could have had a more better conversation about it. Me saying anything to you about how I felt was an opportunity for you to debunk what I was feeling and the fact that you didn’t says WAY more than what you did.To anyone else who has gone here and felt that way. We will find better. Beauty supply stores are a dime a dozen.
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October 2023 by Kelly
Rude and argue that something was wrong with my card and that it was bad. I told him no I had just used it. He snatched out my hand and I pressed the cancel button he got mad. I left and told him he was rude. I looked at my credit card and guess what it went through. I will be disputing the charge. My daughter witnessed his rudeness, I have never felt so much hurt and anger. So no, leave this place alone. He ran my card three times. Customer service is not their aim
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September 2023 by Leí Shoes
I wish I could give 0 stars! If you’re African American, please find a black owned beauty supply store to shop with, it’s a few in the area. I bought 2 packs of human curly hair to add to my knotless braids. My stylist refused to use the hair because it was horrible. I called the store and explained this to the lady and she advised me I could get store credit. When I got there she said no because one pack of the hair was opened… mind you I had already explained to her over the phone one pack was open. We had a conversation and she said she would give me $30 store credit, I agreed. Her husband or whoever the old guy is there said something to her in another language and she said they won’t be able to give me anything. So I wasted my money and time driving to the store after her telling me I could get store credit since they don’t do refunds. Horrible place. Horrible way to do business.
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August 2023 by Stephanie Hammond
Nice people and they keep the store stocked with a lot of hair. They're my go-to for specific styles.
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July 2023 by Briana Wade
They have always been so nice, ive been going here for years
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May 2023 by Ashley Tai
If I could put zero stars I would. I’m assuming this person was the owner’s wife. When she rang up my items she added extra items and charged me for it. She didn’t think I would look at the receipt because I spent over $50. It was the deceit behind making a customer pay for items they never picked up. It’s my fault. I should’ve looked at my receipt before leaving the store. So buyers BEWARE!!! If there are trying to give you free extra stuff make sure to look at RECEIPT BEFORE LEAVING their store. To make sure you’re not being charged extra items, just because the store owner wants to make a SALE for the day. There are other beauty supply stores in the area stay away from this one.
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November 2022 by Regina McKelvey
I hope this store gets shut down as well, the owner is terrible with a nasty attitude…i was checked out and was charged for a hair loss item that was on their counter, obviously i don’t have a hair loss problem and she wouldn’t return the item with receipt unopened as i’ve been shopping there 3 years! Never again
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September 2022 by Tamara Baker
Lady nearly broke her neck just to watch me. Held eye contact with her to let get know I see you watching and following me, then left the stuff there and walked away. Terrible thing to stereotype a group of people yet use them for your own net worth expansion. Next store please, tired of it.
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May 2022 by Artemis
They don't let you return anything even if you bought the product the day before and have never opened the product. She was rude and she cannot barely speak english even when I was being polite and she pointed to a sign about covid policies, what an excuse to keep your money. I hope this place gets shut down.
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January 2022 by Krystal (Reign)
I love going here....has been one of my go to spots for years. Awesome prices with a decent collection of synthetic wigs. Any time I needed help finding something they come right back with multiple options. Every time I'm there they're very nice,helpful, and respectful. Would definitely recommend.
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January 2022 by yemi a
Been coming here for 4 years now & I love them! Very nice & helpful. They have great options as well! One thing that caught my attention is that they locally source shea butter vendors that import from Ghana so I can tell they care about quality & community.
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August 2021 by Rosemary Somefun
Been coming here for 4 years now & I love them! Very nice & helpful. They have great options as well! One thing that caught my attention is that they locally source shea butter vendors that import from Ghana so I can tell they care about quality & community.
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July 2021 by Deborah Hendrix
Excellent Service And The Store Was Well Stocked!!
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April 2021 by Krystal
I love going here....has been one of my go to spots for years. Awesome prices with a decent collection of synthetic wigs. Any time I needed help finding something they come right back with multiple options. Every time I'm there they're very nice,helpful, and respectful. Would definitely recommend.
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January 2021 by Alice Jaiteh
Excellent customer service and many options
