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February 2024 by Quality Consulting
The entire team is amazing. The doctor is very knowledgeable and shows compassion. The staff were a reflection of leadership. They have absolutely all services, including boarding. We've located the service provider for our dogs. I recommend this location 100%. Thank you all for the great service yesterday. We were truly pleased. Excellence On Purpose.
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February 2024 by Karla Reyes
Staff is very kind, doctor and front desk
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December 2023 by Jennifer Spangler
Always great customer service. The entire staff really cares about animals.
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October 2023 by Andrea Parker
We have taken one of our dogs, Pearle, there twice. The staff is very friendly. The waiting area is large and clean. The vet is thorough and very nice to Pearle. I changed vets for Pearle because she gets car sick and SAH is closer to my house. We are EXTREMELY happy with her care. They even sent me a thank you for letting them care for her. WOW!!! All future pets will go there. I give them⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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October 2023 by Alex Coppedge
Honest review.It’s been about a year since I I had to let my oldest chihuahua cross the bridge. He had severe dementia, was 90% blind, and his hips were failing him causing him to fall and hurt himself. I was his 24/7 caregiver literally all day and all night until I just knew it was time. Having this dog 1/2 of my life you can imagine how hard it is to let go and get up the courage to actually go in a place where you’ll never see him again. I was greeted by the receptionist while in tears and told her it was time to let my baby go. She rudely said they had to do a wellness check to prove he is in fact ready to be euthanized. Then walked to the back and left me for 15 mins just holding him. I knew I didn’t want to put him through that because I know what condition he was in and wanted him to go in peace.. not scared from people touching all over him for who knows how long. Please note I’ve worked for vets and I know some places do this. But I feel like this was handled so badly and every time I drive past this place I get a lump in my throat and sick to my stomach. I walked out sobbing and had to do this again at a place that trusted my choice. It was quick and peaceful. Just for the staff.. take these walk ins or calls with some compassion. Because still a year later I hurt when I think about it and see the building.
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September 2023 by Dermal Knowledge
We have been using Sugarloaf Animal Hospital as our vet office since we first got our dog 7 years ago. They have been amazing at caring for our somewhat tempermental French Bulldog. I love that our dog not only gets excellent care, they also understand the issues with her breed. The staff works hard to make her visits fun. If you are looking for an excellent veterinarian office, you will be very pleased with Sugarloaf Animal Hospital.
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September 2023 by Mary cummings
I used this vet for years , they were good when our dogs were in need of care. But, what disappointed me the most, was they didn’t show any compassion and honesty towards my family when our dog passed away recently, and charged huge amounts for his passing. With compassion and humility would have shown with some when some of the services were not necessary for charging especially passing away. Then I would have definitely bragged about how kind they were towards our day of loss. So, basically I’m disappointed.
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August 2023 by Norma Banks
Great service, a lot of information. Answered all my questions about my rescued dog. Rebecca at the front desk is very polite and nice. The doctor is great and the pet nurse has a lot of patience.
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August 2023 by Erin J
I took my cat here for a “new patient” style appointment as we recently moved to the area. The staff was very friendly and, most importantly, took great care of my boy. Champa is not a fan of the vet & prefers to hide around the room. They let him have his space so he could adjust to them before starting any testing. They talked me through everything we did and provided an itemized bill to discuss services before we agreed on anything. The lab work came back the next day & I got a text notifying me! I would bring Champa back for any kind of care from routine to urgent. This vet came recommended by family and I completely understand why!
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July 2023 by Terry VandeVelde
The staff loves animals and are helpful in answering questions. Both veterinarians are wonderful. Michelle has gone the extra mile and helping me through many difficulties with dog Roxy.
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July 2023 by Lucy Gentles
Our dog loves here. Very caring staff. Vets are really cool. If my dog loves there, it's a 5 star for me
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June 2023 by A Rivers
Love this place. Staff are always super friendly and helpful. After numerous issues trying to find a groomer, they were happy to fit us in the same day. The pup loves going there. I have to remind him it's the doctor's office not the playground lol. He gets excited as soon as we pull up.
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April 2023 by Janelle M
I been taking my sweet, energetic now 7-year old Dachshund for about 2 years or so, and I have to say I love them.Every service I have experienced here for my dog, Alfie, has been incredible - from his healthcare, to grooming, to multiple-day boarding.Sugarloaf Animal Hospital is great at what they do and they have a great, knowledgeable and caring team that runs it. You can’t go wrong with bringing your furry family members here ❤️Thank you guys for all you do!
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February 2023 by Alexa Duvale
I trust in them all the tima, they saved my cats....they are best for me
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January 2023 by Nicholas Butts
We have an old cat that has been having digestive issues and we thought we were going to have to put him to sleep. Fortunately they were able to help with a reasonable treatment plan and his symptoms have reduced to the point where he's finally gaining weight again.
