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December 2023 by Molly Klassen
Amazing service! Brent was so friendly and made the whole process easier! Loved the text message up dates! I had my car back in 5 days!!! Can’t say enough great things and my car looks like it was never messed up!
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December 2023 by SWeeTcarBro
Have had many vehicles fixed here. Employees were polite, and the repairs were phenomenal!
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November 2023 by Yannick Spenninck
Terrible customer service! First you are welcomed by 2 employees insulting each other in an office. Then the technician call you and it is now his turn to insult you over the phone. Brendan refused to listen and was consistently interrupting me. He finally hung up on me. The repair took 2 extra weeks to be completed (total of more than 5 weeks). When I received back my car, I noticed they removed the hitch system from the back of my car. I noticed it to them but they answered that they can't find it in their shop and since the pictures they took before repair does not show it, they don't believe me. I sent them picture showing the hitch...now I don't hear back from them at all.Service: Body & Trim
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September 2023 by Susana Rivera
The truth is that at first I came to think that they provided a good service, but 3 months after having repaired my car, the defense came off a little and the sensors have been falling one by one. I went back to them to explain that they weren't correctly fitted and they treated me horrible, telling me that they couldn't make the guarantee valid since according to them the piece is broken, which is not true. I do not have to make a new claim with my insurance since the only thing I asked is that they take responsibility for what they had not done well. I will proceed legally since yesterday I was about to have an accident due to the wrong placement of the sensors that go to the defense of my car, which was the part that was repaired.
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July 2023 by Michelle Ramirez
Horrible customer service, The guy was a complete jerk pretty much had my mom in tears because she didn't want to leave the place without it being fixed ,I mean you take your vehicle to a collision repair place to get fixed not be returned in worse condition then before entrusting state farms recommended collision shops. They returned my father's truck with a broken windshield and check engine light ,basically they didn't fix anything it took them almost 4 months to do nothing . I then contacted the the place that the repair bill said they were ordering the parts from and they said that they had no record of them purchasing parts from them basically they took almost 4 months to botch a year old GMC truck and scam my father for $11,460 for a hood that wouldn't shut properly. They left parts to the truck inside the vehicle and the one thing that was supposed to be fixed the ambient temperature sensor hasn't was not fixed I've taken it to emission places both of them tell me that they it's not fixed it's it's failing, two other auto shops are telling me the same thing .
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May 2023 by Marina Azimi
They kept my Benz for 12 days then decided not to work on, since it was taken to another shop prior to theirs he didn’t want to fix anymore, he could have told me that in the beginning instead of making wait two weeks then made his decision. Not professional at all.
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April 2023 by Dave Mac
Good work, professional staff, communicated well throughout the entire process. Vehicle repair was completed on-time.
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March 2023 by Tylishia L Harmon
I’m giving 5 stars based off of the quality of work. I’m home now to officially see my vehicle and I must say I’m totally impressed with the workmanship. I have to contact the shop because I did notice that the alignment is slightly off a bit, you can see it in the pictures, and I’m not sure if that can be fixed or not, but for the most part. the car looks like it was never damaged and I’m thankful for that.
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March 2023 by Bri
I literally couldn’t be more impressed. Took them 8 days to order, replace, and repaint my damages. Brent was very thorough and consistent with updates did a phenomenal job on my car. Key (front desk rep) was very friendly and also helpful! I don’t think they could’ve done a better job.
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February 2023 by Cameron Malveaux
Excellent customer service from Angelo. Courteous and accommodating with my schedule. Timely response to questions regarding my car. This location exceeds all expectations, they will forever have my business. Thank you, guys, so much for getting me back on the road and back with my car friends!Services: Body & Trim
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February 2023 by vaishali pardiwala
Thanks for providing excellent service. Great staff and have never had any issues. Thanks to all staff members. Thank You for taking care of my car. I don't go to anyone but SK.
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October 2022 by The House Hold
Ryshawn Cousar - They did such a wonderful job replacing my bumper. They stayed communicating with me throughout the process and out of courtesy they installed hub caps for my tires! Thanks guys!Service: Body & Trim
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September 2022 by Dr. Crystal Edwards
I had an accident and they repaired my vehicle, and I was super impressed by the wonderful customer service! They communicated with me the entire time and provided me with real time updates while my BMW was being fixed. They were kind, personable, caring, patient and extremely professional! Thank you service king!
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September 2022 by Crys Bella
I had an accident and they repaired my vehicle, and I was super impressed by the wonderful customer service! They communicated with me the entire time and provided me with real time updates while my BMW was being fixed. They were kind, personable, caring, patient and extremely professional! Thank you service king!
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September 2022 by Hajduk Torcida
I have to said best place to take yours car nice people friendly...I am happy how they take care of me ...if i can be happy with work that they did for me you will be too ..Thank You Service King ? .
