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February 2024 by Elli M
The staff is amazing my dog had surgery they worked with the amount we had and they didnt force you spend more than you need to ive been coming here for years and will continue
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February 2024 by Erika Robinson
I love Russell Ridge Animal Hospital! It was my first time having to take my dog for an overnight stay and we were treated with the utmost kindness and dignity. I recommend them to everyone who has a pet .
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February 2024 by Kerin McCallister
We have always been happy with our experiences with Russell Ridge Animal Hospital all the way from staff to doctor.
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February 2024 by Brittany Silva
I recently had the unfortunate experience of needing emergency care for my beloved pet, Sabrina, at Russell Ridge Animal Hospital. My first visit to the facility was on the 16th of January, and I cannot express enough gratitude for the exceptional care and compassion provided by the entire team.Sabrina's health took a sudden turn, and it became evident that the best course of action was to make the difficult decision to let her go. The team at Russell Ridge Animal Hospital not only demonstrated a high level of professional expertise but also showed unparalleled empathy and support during this heartbreaking time.The veterinarians took the time to thoroughly explain Sabrina's condition, patiently answered all my questions, and guided me through the emotional process of saying goodbye. Their kindness and understanding made a world of difference as I navigated the difficult decision-making process.In addition to their outstanding medical care, the team went above and beyond by providing a beautiful paw print keepsake of Sabrina. The attention to detail and the sentimental value captured in that simple yet profound gesture far exceeded my expectations. It is a cherished memento that I will treasure forever, serving as a lasting reminder of the love and care Sabrina received during her final moments.I highly recommend Russell Ridge Animal Hospital for their exceptional veterinary services, unparalleled compassion, and unwavering support during challenging times. The team's dedication to both the well-being of pets and the emotional needs of their owners truly sets them apart. Thank you, Russell Ridge Animal Hospital, for making a difficult situation more bearable with your exceptional care and kindness.
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February 2024 by Pat S.
My cat is always treated with gentleness and compassion. She has received excellent dental and periodontal care. Would highly recommend!
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February 2024 by fenrir odinsbane
I love these guys and there is seriously no one i trust with my babies more....all five of my dogs go here and i wouldn't change a thi g.
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January 2024 by Steve Dockham
So very professional and helpful. They were able to get us in quickly and get Njord the help he needed fast.
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January 2024 by Dar W
Dr. Hines was horrible. She had attitude and was rolling her eyes as she walked out the exam room. I was very nice and didn’t do anything to her. But she failed to give me decent services. Never would I ever let my dogs near her again. Thankfully she did not perform surgery on my dog. I can’t imagine the feeling of my dog would experience having someone with no empathy touch them.
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December 2023 by J Everhart
Dr. Miller at Russell Ridge has taken care of my dogs for at least 10 years. Each one my poodles has been cared for with compassion and I believe, the best medical care available. We've had some serious illnesses and some not so serious, but everyone at Russell Ridge treats us like we are very special. I think they make all of their clients feel that way.They have always provided the best of care for my pets. Believe me, they go out of there way to insure the comfort of my animals and for me.I will never go anywhere else.
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November 2023 by Christopher Johnson
Great staff and facility . We also used them for boarding our 2 new pups and were really happy .
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November 2023 by Devon V Robinson
Dr. Miller, Dr. Williams, the surgical staff, and techs are top notch. Hands down the best! Our 9 year old pit mix (Ruby) has had two TTA surgeries at Russell Ridge and is doing amazingly. The whole staff is knowledgeable, caring, and informative. We trust them with all of our babies and I know they will care for them like family.
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October 2023 by Kary D
Caring and great staff all around- front desk to the doctors! Clean facility & great communication. Definitely recommend to take your pet babies to this animal hospital location. A++++++
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September 2023 by Cheryl Paige
A friend referred us to Russell Ridge when Piper Mae tore her ACL. They were truly fantastic throughout the whole process. Since then, we have dealt with allergies, ear infections, UTIs, tummy issues, and random cuts and bruises. I HIGHLY recommend Russell Ridge. The staff from the front desk and on are stellar—so much compassion and love. We trust them to the fullest. And they are so reasonably priced. All in all, EXCELLENT! Very thankful we found them.
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September 2023 by Andrea Buie
If you want the best care for your pets/fur babies, go here! The staff is wonderful, from the receptionists to the vets. They make everything seamless and communicate really well through a Telehealth platform specifically for vets. The staff are focused on making your pet comfortable and giving them the best treatment they need. Even though they are about 40 minutes from us, it is worth the drive.
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September 2023 by Dee Dee
There needs to be better communication from the people that answer the phone to schedule appointments for new customers. It was a complete waste of my time scheduling appointments for my 4 babies. Management needs to set up a clear workflow and better training to be able to provide a new customer and their babies a good and easy on board experience.
