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July 2023 by Tae Kyung Y.
Ok.. Ok I'll admit it.. Publix is definitely a higher end grocery store than Kroger, but I like using Kroger more because of their fuel points. Unfortunately, the closest Kroger I live is like 10 minutes away and I just wanted to get some greek yogurt, so I decided to come to this Publix.I always thought the nearest Publix was south from me but this Publix was only 5 minutes from my house -- I did the undoable and WALKED there. It was about a 40 minute walk and I went as soon as it opened so the place was empty.But Publix is always excellent in every way possible -- so clean and well stocked like your typical Publix. I wish they had a better rewards program but it's a premium experience so I'll make do without it. Knowing that this is the closest grocery store, I'll definitely be back here!
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January 2023 by F F.
This was my go to Publix until a couple days ago. I was at the check out and I saw the fat old white lady cashier with glasses shame an old disabled lady for paying with gift cards. So what if someone pays with gift cards?? That was nasty and unnecessary and the customer didn't say anything to her. This is disgusting behavior for an employee and she should be reprimanded. This is not way to treat any customer. I'm never shopping here again especially if I see that nasty old white b*tch again. Gross
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December 2022 by Serrell F.
I had the pleasure of having a great experience today at this Publix because of Marley! Publix typically houses their cornbread stuffing in one specific location and I did not see it. I grabbed my phone to find other places that may have it. I saw Marley in the check out line and asked her. She turned her available light off and escorted me over to the deli section to find it! Thank you so much Marley for taking time to do that! A self service line wouldn't been able to assist!
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June 2021 by Jenn L.
Incredible, friendly customer service. A clean store, fresh items. I do miss the double coupons.
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March 2021 by Nikki E.
Bakery! No cake message means NO CAKE message. Why not leave the banner blank as instructed? And pull your mask up over your nose, ma'am. You're frosting unmasked during a global pandemic.
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February 2021 by Linda B.
Great wings for the super bowl at our house. We added baked beans and potato salad to make it a great meal.
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October 2020 by Patrick D.
2nd time I've order online an hour before to get there and my order not there or ready. Do better I was looking forward to it.
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August 2020 by J F.
This is a great grocery store. The reason I gave 3 stars is because of the Deli department. The Deli department needs improvement. They make awful sandwiches and the staff are all rude... Well, except 1 lady and she is not the manager. Maybe she should be, her customer service is always on point and she always has a smile on her face. The rest of the department is lacking many essential qualities.
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June 2020 by Bích N.
Today I gave them a call to made sure they accepted return before I stopped by the store to returned my hair care products I just bought the wrong ones for my hair. And the lady on the phone asked me what did I bought I told her I bought a hair spray and styling gel, she said I could come and returned it. So I drove to the store and they have two ladies in the customer service counter, I think one is a manager and the other one is an employee, an employee lady looked surprised when I told her I wanted to return my hair products and as soon as the manager heard it she told me they didn't accept it now. And i told them i called before to make sure and they asked me for the name of the person i talked before i came. And the employee told me she the one in that counter all the time and i'm sure she the one told me can come and return it. They just need to tell me softly as i can keep it and return it later when this pandemic to go through but they didn't they just look at me as that my fault to try to return it right now.
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May 2019 by Mike B.
Love this place!A little more expensive on most things, but only a little.For that little bit extra, you don't have to ring up and bag your own groceries. Unlike Kroger, every hour Publix is open, the customer service counter is openOn the odd occasion that you get some bad food, you just bring it back, don't worry about finding a receipt from days ago, just bring it on back to customer service. They actually apologize for your inconvenience and let you just go pick up a new package of the same item. Good luck finding someone to help you at Walmart or Kroger. You'll either have to wait or maybe come back at another time. That's why you should at least try Publix!
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October 2018 by Nicole T.
I love this store. Everyone is so nice. And sean that makes sandwiches is so sweet. He is so friendly and hes so polite.
