-
February 2024 by Natalie “THAT JAN363007” Edmonds
this place is sickening. It’s freezing, dirty, and unkept. This location should be closed. I’d rather drive an hour out my way, rather than going to this store. The young lady seemed very kind but the environment is awful. I’ve called the number but they seem not to care. this has left me no choice. I don’t even want to give y’all 1 star this is pitiful
-
January 2024 by Ebony Brown
This is an emergency. It's winter time. Where is the heat? I visited this location to grab a couple of outfits but my shopping experience was interrupted due to how cold it was at the grayson location rainbow. I feel like this is putting both the customers and employees in a dangerous and unsafe environment. There are tiny heaters everywhere, I fear that this is major fire hazard. Please come turn on the heat.
-
January 2024 by Annie Austin
The employees are awesome! They were friendly and helpful. However inside of the building is freezing which makes shopping extremely unpleasant. I would have shopped more if it was warm and comfortable. I really feel for the employees who have to endure the freezing temperature all day.
-
January 2024 by Sheryl Mazzeo
Went on to grab a red jacket for the holidays. They didn't have so I bought a plus size button down dress undid the buttons and wore like oversized long jacket. Worked great. If you look on the clearance racks they have deals starting at $3.
-
December 2023 by Ojay J.
It was cold outside and I walked down from another store thinking not only would I be safe and warm inside, but I could shop comfortably. It is freezing in that place and the associates are dressed in big coats, knit caps, and floor heaters like you use in a residential home let alone a corporate shopping store. I do not want to think of what the store would have felt like without those heaters, but what happened to central heat the likes of for a commercial store???? Looking at the other reviews that say its too hot, tells me that the building has not had adequate air and heat all year so I will not go back since you have just told me you do not care for the customers. I am not sure if the Corporate office cares about customers, but if you don't start we will continue to do our best shopping online like at Fashion Nova and others where we can shop and be at least comfortable to shop and prices are still right. I give 1 star not because of the associates but because the store itself is horrible to shop in freezing!
-
December 2023 by Chad Breeding
Friendly service
-
December 2023 by Tiffany Campbell
Rude staff. I called to ask about an item and the lady cut me off before even hearing what I had to say. She said they were busy and couldn’t help me at the moment. I called at 11:05, they opened at 11. They also close the store earlier than what the door says at times. I hate having to deal with this location, it’s ridiculous
-
November 2023 by dee roberts
RAINBOW DO BETTER. THERE IS NO REASON WHY THESE NICE LADIES SHOULD BE WORKING IN THIS ENVIRONMENT IT IS 43 DEGREES OUTSIDE AND THE STORE IS COLDER THAN OUTSIDE. THIS IS UNACCEPTABLE SOMETHING HAS TO DONE. IN THE SUMMER OUTSIDE WAS 90 DEGREES AND IN THE STORE WAS OVER 100. HOW YOU EXPECT THESE LADIES TO WORK LIKE THIS. RAINBOW DO BETTER.........
-
September 2023 by carla harris
Rainbow owners /Operators should be embarrassed. The way they treat their staff is sickening and I am sick and tired of coming into this door sweating like I'm an animal and you're treating your staff like their animals. It's so inappropriate you guys make billions of dollars every year and the least you could do is make your staff comfortable.
-
July 2023 by Kim Sewell
I went into the store to get an outfit and the heat knocked me in the face. AC is not working but instead they have the nerve to put in this robot looking thing near the register instead of fixing the AC. I won't be going back. I feel sorry for the employees working in this store.
-
July 2023 by Armani loadholt
I went into your Grayson location today. As soon as I hit the door, I noticed the AC was not working. It was extremely hot. It difficult to shop. Not to mention the outside of the building was being painted. The combination of heat and the smell from the paint was unbearable. I felt so sorry for the ladies working. I’m not sure how they manage working in these conditions. Rainbows, please get these ladies some AC and make the shopping experience more pleasurable for the customer. Please do better. Totally unacceptable!!!
-
July 2023 by Inky Flaw
I came into rainbow about two days ago and I could not even shop it was so hot inside. There was no working A/C. My question to the owners is if you are making money by your business being open, why have you not provided air conditioning for patrons to shop? I will not be patronizing this location until the a/c unit is up and running!!! I wish I could have given zero stars.
-
July 2023 by Ginger Bear
As a frequent shopper of Rainbow stores, this location must not have no A/C. It's so hot it's difficult to shop in the summer time. Went outside it was about the same as being in the store. If you plan to shop just know what you want in advance, but as customers we shouldn't have to rush and shop. That way we'll buy more.
-
July 2023 by Rissa F.
it is extremely too hot in there to shop. I love Rainbow, so I decided to treat myself for the day. I would think since it got outside they would take into consideration the temperature of the store. But no! I know the employees are suffering as well. I feel bad but also i can't keep going because my wellbeing. Someone in charge pleaseee put some air conditioning in there ASAP!!
-
May 2023 by Kemi S
Echoing the many sentiments of so many other reviewers. Rude, disrespectful, abusive are just the tip of the iceburg regarding this one associate named Vanessa in particular. I was verbally abused by her twice, and reported it to corporate and area manager both times. Nothing was and likely will be done. The turn over at this store is unbelievable. And Vanessa needs to be the next to go. I will never step foot into another Rainbow again.
