-
March 2024 by Douglas Hampton
To whom it may concern, Miss Christina was kind lovely Smile and excellent service answer all my questions very satisfied with my experience with her.
-
March 2024 by michal barr
Janay Fitchett was absolutely amazing. This young lady was right on point helping us secure a loan for our new car. She is truly an asset to the PEFCU family. HUGE “Thank You”! Bless you ??
-
March 2024 by Omar Pearson
I reached out to PEFCU to inquire about interest rates on car loans. Carmela was able to assist and do so much more. She was not only able to give me the information I requested but was able to get my application completed with very minimal time. Within a few hours my application was approved and documents sent over to Chelsea P. She help me with all of the paperwork and documents to take to the dealership. This complete process with them and PEFCU was very seamless and quick. I will definitely use in the future. Amazing customer service and extremely personable!
-
March 2024 by Carl Willis
Worst experience ever very slow long wait times and very rude receptionist (Diondra) will be closing account soon
-
March 2024 by Nancy Francis
Great experience, Diondra was pleasant, knowledgeable, and helpful in every way possible. All questions and concerns were handled in a professional manner.
-
March 2024 by Nancy Conklin
I had the opportunity to meet and discuss my situation with Christina. She got right into it and was very professional and sweet at the same time. She completed my request rather quickly and we were out the door in no time. She is a very much needed asset to PEFCU! Thank you Christina for your help.Nancy Conklin
-
March 2024 by Marvin Tanner
Thanks Tiara Buford for your help Monday.
-
March 2024 by Tiffany Lapa
Christina is always so helpful and friendly. She always gets me in and out quickly and efficiently.
-
February 2024 by Mario Banks
Great customer service and support, great job
-
February 2024 by Brittney Terrell
Customer service was so awesome
-
February 2024 by Angela Dixon
Great customer service every time I come here thanks so much Diondra
-
February 2024 by tanyika ellis
As I entered the office Diondra greeted me with a big smile and assisted me to the bathroom. Cristina was very pleasant and helped me take care of all of my needs.
-
February 2024 by Katheleen Rollins
I love going to this bank everyone is Very polite and friendly like family… Christina is like the Icing on top of the Cupcake - She always goes the extra mile with Customer Service and Professionalism… I am Indeed Grateful and a Loyal Customer…
-
February 2024 by quinton High
Phenomenal service
-
February 2024 by Day Maker Leith Spight
If I could give a million stars I would. It all started with a phone call into the 1-800 number (I do not have his name). I ran out of checks to write ✍? my rent payment and my mobile options were not available due to the amount needed and this is my first time trying digital. I asked the representative to educate me to the best options and the result was for me to go to the brick and mortar. I entered to a very warm and inviting atmosphere along with several accommodating smiles first from Jewel (front desk), she answered all my questions and appointed me to Diandra that continued services with what I needed and extended additional services that I may need in the future according to what I needed today. We are missing this type of service in many industries. I had a conversation with Christina and Mary letting them know how proud I am to be a member of PEFCU. It has always been a pleasure and I am happy ? to see it still holds true today.
