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January 2024 by Malek Sahreej
This is the worst place I’ve ever went to I bought a ring for $700 and it was big so I tried to change it to a watch they won’t allow it so my only option is if I want to change the ring is only to get something that worth more then $700 which is not fair I don’t recommend this place to anybody they just want you to buy things and let’s say if you want to return it they won’t allow you and they will never tell you about all this policy’s they will only make you spend more.Worse place ever.
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January 2024 by Angel McNair
Anna is amazing. She was very patient and helped me pick out some amazing charms. Even during the busy holiday season she communicated very well with me and made sure I was not forgot about!
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January 2024 by Andre Newman-Seth
Jessica was so amazing with helping find my fiancé the perfect charms for her new bracelet. She gladly show me different charms on the bracelet to give me the vison I needed to see highly recommend everyone come and see them
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December 2023 by Stacey Khan
I ended up coming to this location. I was at the location in Stonecrest and received horrible customer service. I left without making a purchase. The young lady who assisted was extremely nice & courteous. She had patience. I was able to purchase 4 rings. The only downside is my eldest didn't really get the ring she wanted but she got something.I gave it 4 stars because initially when I walked in. I smiled at the short female with brown blonde hair. The look she gave me was why am I smiling at her. I clearly stated I'll wait because I'm not dealing with her. My interest was making sure my girls got their rings. They were already disappointed from the last store I went to.
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December 2023 by Jennifer Spangler
So unhappy! I called last weekend during the black friday speical because I bought some things online and wanted to exchange them for something else. The gentleman that answered the phone said he could not return anything from Pandora so I explained it was an exchange and he said it was okay but nothing on final sale. I told him I had the black friday special and that's why I wanted to return and get new stuff while the sale was still going. Well he said I could not do it. His loss. He lied because the paperwork clearly says I can take to any authorized seller to return. I just spent $600 online that day which was much more than I originally returned. These people have bad customer service if it comes to returns and only are nice if they are going to make money off of you.
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December 2023 by Rayshanda Jones
I came into pandora for one gift and I walked out with two for an amazing prince. Ana made sure that I got exactly what I wanted for the perfect price. This was my first time shopping here and I most definitely will be back.
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December 2023 by Nyla Blackwell
Ana is absolutely amazing employee and she took very good care of us while we were shopping
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December 2023 by Sonia Jones-Croft
I was able to find my stopper charm for my Pandora bracelet with no issues. Just in time for the holidays. Thank you Ana again! Great customer service.
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October 2023 by taska shamooro
Timmy was great. Fast service
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September 2023 by Londyn Marrero
great customer service!!! love this store
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September 2023 by Sasha Noble
Very professional and welcoming ...love it here
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July 2023 by That Queen Boutique
Shawn was amazing and very knowledgeable! He knows his customers and a assisted us very well!
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July 2023 by Talia Paige Vlogs
Shawn was amazing and helped us with everything quick and easy
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June 2023 by Susanna Riley
Great service. Anna was wonderful!
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June 2023 by shelly besse
They are always so accomodating at this sstore.i buy all of my pandora charms here
