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October 2024 by Victor B
Great place. Prices are reasonable and great service.
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September 2024 by INDI
I love their customer service
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September 2024 by Brett
The owner, Jim, is the greatest. Our daughter is starting at UGA and we are out of state. There were no good options in Athens to ship dorm essentials in advance of her move. We reached out to Jim since his Pak Mail location is located roughly halfway between Atlanta and Athens. He allowed us for a nominal fee to ship whatever we needed to his store (i.e., Amazon, Target, etc.) and then he kept it in a safe and secure manner until we arrived last week for the move in. Jim went above and beyond for us. Our flight was late and by the time we reached Lawrenceville, his store had been closed for several hours. However, Jim graciously agreed to come back to the store after hours to allow us to pick up all of our boxes. While it must have been intrusive on Jim's life to assist us, he did it with a smile and positive wishes for our daughter's move to Athens. We cannot thank Jim enough for his help. I highly recommend Jim's Pak Mail store to anyone including future out of state UGA students who find themselves in the same predicament as us. Go Dawgs!
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July 2024 by Adisa Nuhagic
Always quick and great service!
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June 2024 by Lue Lue
The gentleman who works here is great.
The woman who works here is not friendly. Does not say “hello” back. I have been here several times while she is working- it’s not like she is not having a “bad day” she just does not say hello back.
It would be great if the gentleman would explain to the woman working that it is very nice to at least say hello when customers enter your place of work.
She expects people to know where she wants us to set our packages, she doesn’t say “oh you can set your package right here” and she definitely won’t grab it from you.
She also refuses to give receipts for prepaid packages, even though it’s a very common thing to give receipts…you know for proof of drop off, if my packages gets lost at pakmail, it would be their words against mine. Very odd practice for a BUSINESS
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January 2024 by Monica Campbell
Jim and his team are Amazing ?Have been using this service for over 10years and have never had any issuesThanks to you all for your help and support
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January 2024 by Maybe Gudelia
The older gentleman with long hair and the younger guy working there this Saturday, Dec. 9th are some of the nicest people I have ever met. I am sincerely grateful for their act of kindness toward me this afternoon. There are still good people in the world. Thank you! I will always use this PakMail from here on out.
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December 2023 by Nun Ya
The older gentleman with long hair and the younger guy working there this Saturday, Dec. 9th are some of the nicest people I have ever met. I am sincerely grateful for their act of kindness toward me this afternoon. There are still good people in the world. Thank you! I will always use this PakMail from here on out.
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November 2023 by Latisha Lomax
Highly recommended?
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October 2023 by Elizabeth zelaya
Needed a letter notarized and wanted to avoid long bank lines, and experienced great service not only was fast, it was also affordable.
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September 2023 by Mark Schieber
Professional staff quick service. I use them all the time.
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February 2023 by Dominique Benton
This store is an absolute staple in the community. All of the staff who has worked there over the past years have been extremely helpful, professional, and courteous. I’ve lived in the community for the last 20 years, and they will always get my business.
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November 2022 by Maria Ortiz
Great Place & The Staff Are Always Very Helpful ??
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July 2022 by Hunee Lee
This Pack Mail location is amazing. It's location is perfect in relationship my residence. I've been coming here for years. I cannot just say enough, even when I have something that's already prepaid to ship all I have to do is just snap a picture with my phone and drop it off amazing amazing amazing thank you so much for being in our neighborhood!!!
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February 2022 by Chris L.
Great customer service! They have always been my one stop for mail services. The lady commenting about employees not wearing a mask should just stay home if she's afraid to be around other people.
