-
December 2023 by Michael B.
My trucks transmission was acting up again. took it in for warranty work, along with paying them to do other work. Got my truck back after renting, barrowing since they refused to give me loaner. My trucks came back smelled like transmission fluid, something burning smell so bad it cause my son to get sick from the fumes. Also now has noises and rumbling vibrates at low idle speeds. wasn't doing that when I took it in. Their service advisor, didn't seem to care much with his smile...service manager gave me false excuses. Owned many trucks, manufacturers in last 35yrs. They're the worst, beware.
-
March 2023 by Felicia D.
Absolutely the worst experience o had since I've ever owned cars! I took them my car in July of last year and it came back with more damage that it had from the accident. They ended up having to repair all of their damage that they did to my car while it was sitting there for months while they fumbled the ball over and over and over. The service department was the worst and nobody wanted to take responsibility for all the mishaps. I have to take my car back to them because there's still more damage from when they repaired. It wasn't even associated with the damage from the accident. I am dreading taking it back because I'm afraid that it may come back in worse condition. The car I once loved I no longer want because of all of the damage that they have done to it.
-
March 2023 by Johnny G.
They sold me a brand new corvette last year without disclosing chips we're missing for safety features. They never sent my out of state taxes to the state I live in. Beware the General sales manager Jason Scobie is a complete liar! He hangs the phone up like a child! Wow, what a coward and a weasel! Beware of the scams they are running! the owners hide behind this criminal. please think twice before wasting your money. Look at all the bad reviews!
-
December 2022 by Rick S.
The vehicle was ready for pick up as promised. I liked the sales lady Felicia also.My only concern is that it took 2.30 hrs. to complete all of the transaction even though I was a cash buyer. It took over an hour in this time period to get into the finance office to complete the final paperwork since only one person handling this area that day.
-
November 2022 by Tracy S.
THEY SOLD ME A LEMON! Back in 2019 I purchased a 2017 GMC TERRAIN. I've had nothing but problems with it. It's now 2022 and I'm literally in my way to Nash right now because my car keeps shutting off. I hate this car. I will never purchase anything else from this place.
-
October 2022 by durand henderson
Greg in parts excellent to deal with
-
August 2022 by Shawna B.
While our experience with the salesman, Antwann, was exceptional, my experience with the finance person was down right awful. I would have walked out but they were the only dealer to put their hands on a 2022 Bolt and we wanted the car. The finance person was arrogant and pompous and as I tried to go through the details of the financing and rebate, he made it quite clear I was wasting his time. I asked questions. He gave me answers. I went over the numbers with my spouse on speaker phone and the finance guy confirmed them. I thought I hit the high points of the the contract I was signing. It was my fault for allowing myself to be rushed and bullied by the finance guy, but I missed where he typed in a much higher interest rate than had been agreed upon. May be he treated me this way because I am female. May be he treats everyone this way. Either way, buyer beware, and bring your own financing. We are already refinancing and will utilize another dealer for any warranty work.
-
May 2022 by Denetric W.
My car was wrecked in January; I had it towed to Nash. I haven't had any bad experiences since I bought it from them.It is now May almost June and it is still there. I do understand parts are limited; but I call and email for updates. It's never a pleasant voice when my contact person picks up. He ignores my calls and e-mails. If it wasn't for the pleasant sales man Mr Brown I would never buy or have my cars service from here again. Sincerely An unhappy customer!
-
June 2021 by Nate B.
Saturday evening my wife and I purchased a 2021 Chevy Tahoe Z71 from Nash Chevrolet. I have never been a fan on buying cars, new or used but our salesman, Jeff Campbell changed that for me.We stopped in right before the dealership was about to close, 9 minutes before to be exact. We didn't intend on working a deal, but just wanted to stop in and see what they had on the lot since car dealerships have had limited inventory due to the chip shortage. We saw something we liked, so I went in just to ask a few questions. Jeff made it clear that he was willing to work a deal right then and there, if we were. We hesitated because we didn't want to be rude and keep them there late, but the Nash team insisted it was ok.I told Jeff that I was a no BS kind of guy, and I wanted to get a few thing out there before we even started running credit etc.. Everything that I had concerns about, he put to rest and honored his word the whole way through the process. I told him we didn't want my credit run more than once, and I wanted to know up front if we were going to be paying more because of the vehicle shortage. He assured me the online price was the price, and by the time we signed the papers, it was. Our credit was also only ran one time as promised. There were no hidden fees, and nobody pushing anything that we didn't want pushed on us. We also were financing the vehicle under our business. I thought it might be a problem to do this being that it was after hours and Saturday, but it wasn't. Even though commercial financing costs a little more, we were still very pleased with our rate. Because the dealership was technically closed, there was nobody there to detail it, but Jeff promised that we could schedule something the following week and they would get it cleaned up for us. The pandemic has been tough on dealerships. There are fewer cars to sell, and employees that still need to be paid. Many dealerships have been marking up their vehicles 10 or 15k over the MSRP to help offset that. I'm so grateful to Nash Chevrolet for not taking advantage of us. As I told Jeff before we left, he has gained a customer for a life and I will be happy to refer anybody that I know to him.
-
April 2021 by Mercedes C.
I was personally referred to Jeff Campbell. He was AMAZING! He really talked to me about the credit process and how my new car purchase from Nash could help develop my credit scores/report. He took his time, answered all my questions, and pointed me in the direction of a vehicle that would be safe, reliable but also affordable. I never felt pressured or like I was being "sold". I highly recommend giving Jeff Campbell a call 770-572-4111.
-
March 2021 by Richard M.
I jst checked with the Better Business Bureau rating and Nash Chevrolt now has a one star rating across the board. Avoid them at all costs.
-
October 2020 by Mia Buggs
Great service..only thing missing was the complimentary car wash.
-
October 2020 by Diane Calkins
The service department were very helpful and very nice.
-
October 2019 by katherine seburn (Kathy)
Very good customer service
-
October 2019 by Ronald Speagle
Great service
