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December 2023 by Violeta Axinte
Either we want or not problems do occur. I m giving 5 stars for the way that manager Ms. Wright solved my situation with the heat that it s been going on and off for weeks. She understood my needs, and she handled everything so professionally ! Thank you!!
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December 2023 by Robin Clack
I've been living here for nearly 3 years and I've been very happy here. The ladies in the office have always been great and the maintenance team has been top notch. I have to say that Roberto and Edgar have always been there when I needed anything. They are the best! My son and I are both happy living here!
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December 2023 by Dafanie Chikumo
I have lived here for years and found the staff to be friendly and timely with taking care of your concerns.
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December 2023 by Bernadette Hart
I want to share how the staff at Mulberry Apartments in Lawrenceville staff is, this is a wonderful crew from Shaynee to Alexis to Phadrian you guys rock! Thanks for looking out for my mother when I wasn't there to look out for her she came in looking for a place and you guys were right on point with getting the job done quickly and professionally. Love you guys thank you so much Bernadette Hart
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November 2023 by Dre Robinson
Give you the runaround for info they already have. Seems as if this property is poorly managed or very unorganized. Have to jump through rings of fire for an apartment is ridiculous.
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November 2023 by Miss Missy Ortiz
We recently moved out and let me say this, this place was disgusting and poorly maintained. Management is HORRIBLE! They are nice when you are applying but as soon as you move in, Its an instant switch. Mold, roaches, and leaks are constant. Fire alarms being pulled often and takes a while to get them turned off. We lived here for some time now and couldn’t wait to leave. I waited to write my review once i moved out because management loves to RETALIATE against residents who speak up. Literally will get you put out if they don’t like you. I was hesitant from the beginning to even apply because of all the negative reviews but it’s close to me and my husband place of work and the price was affordable, so we settled. The property managers are EXTREMELY DISRESPECTFUL and very unprofessional (should have known all the reviews, they were a red flag). I wouldn’t recommend this place, even as a last resort honestly.
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November 2023 by Kayla Johnson
I absolutely love this apartment! Maintenance responds immediately and does a great job. In the beginning Shaynee has been very helpful. The lady I originally worked with no longer works here and I was not updated on a lot of information regarding the apartment so Phydrian actually helped me in the beginning with finding the perfect area in the neighborhood where it is peaceful. Me and my daughters are starting to absolutely love it here!(:I definitely plan on staying and I did wait a period of time before moving in but it was definitely worth the wait!! Thank you Mulberry !
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November 2023 by Jaliyla
I lived here for 2 years because it was the only thing I could afford and roaches are definitely a huge problem here. The maintenance man Edgar was amazing, I give him 10 stars. He goes above and beyond to help his residents and he wants to make sure the job is done right. I can say so many nice things about him and he tried his best to help me as much as he could with the roach issue but there was nothing that he could do about it on his own. He deserves everything and more I appreciate him so much, he is someone I will never forget. The apartments look very nice and well kept on the outside but once you live there for a month or two you start to see the truth. It doesn’t matter how clean you keep your apartment the roaches are coming. Pest control would come spray my unit but the other units around it were not being treat so it defeated the purpose. They would create reports saying the roach activity was less than what it was when they started but no matter how much I stressed to the property manager and pest control that it was not true they would just ignore it and tell me what they think based on their observation. Roaches are not stupid they are trying to survive so they will hide and avoid the areas that were being treated by pest control. I started buying my own products to treat the apartment myself because I was not seeing any results and they claim I was making it worse by doing that. It got to the point that I was having nightmares about the roaches because a few times they crawled on me in my sleep. I was traumatized living there so I asked to be let out of my lease. I was told roaches are not a reason to get released from my lease and that I would get charged penalties if I moved. I also tried to contact the regional manager several times and the department of community affairs but the regional manager ignored me and DCA was very slow to respond. I moved the month before my lease ended and started to discover all of the places the roaches were hiding. They were living in the cracks of my children’s beds, my bed, my couch, my internet box, my dressers, and etc. Let’s just say if you move here expect to leave without your furniture unless you want to take the roaches with you. I had to throw ALL of my furniture away which killed my pockets! I would see roaches in my fridge, cabinets, sinks, just anywhere and everywhere. I read another review that mentioned their fridge not working and they were told they are overstuffing the fridge. When I had the same issue they told me the same thing and I was throwing groceries away every week. Edgar helped me get a new fridge because he knew what I was saying was true since he serviced my fridge multiple times. I am forever grateful for Edgar but I could not live in those apartments anymore. When a review says something about roaches, BELIEVE IT! The managers do not care because they don’t have to live there. Living here really took a toll on me and I would not recommend this place to anyone unless they are okay with living with roaches. I attached photos to my review as proof since the managers and pest control were in denial, I have plenty more photos I didn’t attach and I also have video of the roaches crawling in and out of the headboard of my bed but I am unable to attach it. I hope this helps someone!
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November 2023 by Crystal S
Beware! Where do I Begin. Shanace the assistant property manager GHETTO & shouldn’t be a manager. By these comments, people agree. He Has zero common sense and her attitude stinks worse than my dog during our walks. My mom, who is really older in age was rudely disrespected, by someone who’s supposed to be in a leadership role. We called prior to inquire and was hung up on. Not to mention, the level of basic customer service is unacceptable and shouldn’t be represented at a place of business. When arriving to the property it wasn’t a pleasant visit and we didn’t even apply. That’s not how you treat potential residents. It was the Instant attitudes and eye rolling for us. If you don’t like to assist people, you shouldn’t work in this field. Maybe like a prison or learn to do yard work. The company needs to retrain her or get rid of her because word around town everyone says the same thing about management and people are staying far away! We planned on applying to another property closer but changed our mind once we found out they were owned by the same company.
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November 2023 by Angela Lenoir
I just got off of the phone with Alexis and her supervisor regarding my application. I received a email saying my application was cancelled and my refund will be sent to my address The thing is I never paid an application fee or security deposit so who's money are they going to send me. I was so confused with the whole situation i asked if I have to give it back and she said do whatever. Check and see if your money went to someone else. She was so mean and All I was saying was that it was not My money but hell I'll take it.
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October 2023 by aaliyah collins
This place is horrible as far as management and staff ! The staff is very rude i would’ve been wrong if i dragged her outta there with that ugly blonde wig but yea i wouldn’t recommend inquiring about living here roaches everywhere and the staff is just nasty ! Get SOMEBODY ELSE TO DO IT
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October 2023 by Andaratu Sulemana
Hello maintenance family ,l just wanna say thank you all for the great job at my unit block 8 they always come in and do great work and I’m so thankful to all three maintenance crew at the Mulberry Place apartment. I have Mr. Roberto Ms mariela and other gentlemen, sorry I forgot his name they all do great job. I am so thankful Also, I need a favor. I don’t know if this will work or not but I will ask is there a way you guys can paint my apartment when they did the renovation they’ve been touching the walls of the front door entrance tour was the dining room. I hope we can get a paint around that area please .I love this home. Thank you and stay bless.
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October 2023 by Nyky Jones
I’ve been living here for over ten years and never had a problem with the maintenance or Mariela the grounds keeper… She helps when she can. The whole staff is great and courteous.
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September 2023 by Taylor Mars
My experience at this place has been nothing short of a nightmare…. I noticed dead roaches during my move in walk through but i figured I’d spray and clean really well and i wouldn’t have issues… WRONG ! These apartments have roaches… and no matter how clean you are and how many times u spray u will see spiders and roaches.My car was broken into/ stolen TWICE, i asked if there was anything that could be done as far as leniency when it came to rent fees bc the costly inconvenience this caused me around Christmas time but there was apparently nothing… they stacked 400$ on my rent despite my communication and theft of my vehicles. Not only that , but after my car incidents i got a rental infraction added to my file for having a man living in my home ? They didn’t ask or request to walk through the unit, they TOLD ME there is a man here and i have X amount of days to add him to the lease ? When there is literally no man living in my apartment???? .The maintenance man is really pleasant and goes above and beyond , however he brought a roach infested fridge into my unit and after i declined to take it my request was closed out with the conclusion that i over stuffed my fridge , so all of my food went bad over the holidays and I was told there wasn’t anything that could be done over that either along with my cars being vandalized/stolen. Instead, in response the assistant manager asked me how is it my food went bad of maintenance came out in 2 days ? As if foods that have to be kept at a certain temp do not exist ???Like all of the other complaints above, management need SERIOUS work, Phadrian is doing this place a disservice.
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September 2023 by Paul Arthur
I had the worst experience shopping for an apartment. The property manager Phadrian Wright. After applying at this location online, I didn't even know at first it was a low income. After paying $300 deposit fees plus application fees. After 4 weeks, I didn't get any call or email until I emailed Phadrian Wright to ask her if there are any updates. That's when she requested more pay stubs. 5 days later, I received a call from her trainy(Alexis) asking to send the same exact income I already sent.. took her less than 20 minutes to realize my income was too highThanks, Phadrian Wright, for wasting my time... I forgot that instead of refunding me 300 now, they realize there was someone in the application, which I didn't pay for, so now my refund will be 265.××