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April 2024 by November Spataro
There is a gentleman who is always there salient generators from his unit and sometimes blocks traffic.
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November 2023 by Colleen Stellwagen
What a great experience Peggy was super helpful and showed us multiple units. I was very impressed with all the details she had already taken care of for us! Reservation and lock were already to go when we arrived to finalize the contract! This is perfect location for us close to our home in the service level we received to date was impeccable !?
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November 2023 by Crys Carter
The lady that works there is very nice and friendly. The facility is pretty big, security seemed good. The prices kept going up once you get there- so keep it in mind.They offer some pretty big units (we had a 10 x 30)
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October 2023 by Angelica De Lemos
Peggy is extremely pleasant and ensures you have all information in regards to insurance, gate access and locks before you leave the premises.
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September 2023 by Catherine Davis
Hallelujah I’m leaving Locust Grove, GA & returning to Lawrenceville, GA. ??The only con is I’m going to lose 4 large closets that stored my clothes. I thought to get rid of some of my clothes but not only am I working in a professional setting as an Executive, I’m also a First Lady, so I need my clothes.My husband and I visited the Metro Self Storage in Lawrenceville, GA & was greeted by a super friendly and professional man named Darryl Bridges.He snapped into action, showing us 2 different size storage units, updating my contact information, getting all the paperwork filled out & signed, letting us test our gate code to ensure entry, & even assisting us with the new phone technology gate entry in less than 15 minutes.Metro Self Storage should consider giving customer service lessons. Hands down, best customer service ever every time.Thanks Darryl & thanks Metro Self Storage! ❤️
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September 2023 by Ericka Wood
Horrible place. After renting over 5 years, the manager Peggy did not notify me of my storage in jeopardy of being auctioned and auction my stuff. She over past 5 years would email me and call. I moved and called to give new address and pay my balance. That’s when I found out my stuff was auctioned. I have Stage 4 breast cancer and have been on disability and I live in Las Vegas… I told the manager Peggy on multiple occasions that I do not want to lose my items. Since the auction I have called and emailed to find out about my clothes and pictures as I was told by customer service that they would hold them for a short period of time. The manager Peggy refuses to return my emails and calls regarding my pictures and clothes. At this point I just want my pictures if they are still there. I have escalated to district manager but still no response from no one. I suggest strongly to not rent from MetroStorage!! This location is horrible!! They are dirty people!!
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June 2023 by Stephanie Pham
Facts: I just rented a unit from this place yesterday for first month half off. On top of the storage unit pricing per month, insurance is required, and there is an admin fee (25$).Pros: Low prices! I couldn't find a cheaper place around this area. I also enjoyed that they had a cart readily available to move things from outside into the facility.Cons: It was not told that a certain lock (cylinder lock) will be required and therefore we were kind of forced to use the facility's locks even though we opted out online since we had our locks (padlocks). Additionally, when we arrived, there was a sign noting that the lights were sensor-operated but no lights turned on at all. It was really difficult to see and move even during the day. I have a unit that was not drive up accessible and therefore it was located inside the facility.Hopefully, they will be able to fix the lights soon and notify future customers/renters of the particular lock requirement.
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May 2023 by Kecia Fischer
We will be living between homes for several months so we needed a place to store our furnishings and belongings while our new house is built. I chose Metro Self Storage because it was the closest self-storage facility to our house and it offered climate-controlled storage. Ro was so friendly. She asked all the right questions, explained my options and then showed me the actual storage units. She was very helpful and I will not hesitate to call on her again as our storage needs change over the next several months. If you have self-storage needs, check out Metro Self Storage on Azalea Drive - you won’t be disappointed. I know I made the right choice for our self-storage needs.
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April 2023 by Fernanda Rivera
I will most definitely recomend this place to everyone. People here are amazing from day one when you come in the office they are curious and very friendly best prices in town and the best part is that is family owned. Darryl is amazing he has helped me out with any questions I have. If there were 10 stars I would give it to them. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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April 2023 by Stephen Brown
Purchased a pressure washer from Tommy Powerequipment on marketplace in Facebook. Good deal and very nice.On the storage they had restrooms which was handy since I drove over an hour to get there and my bladder needed to relieve itself.
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December 2022 by Angela Joslin
Peggy was awesome! Very friendly, professional, and helpful!
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December 2022 by felicia glover
I like the location, the cleanest of the bldg. quiet and very nice staff. Thank you, for allowing my feed back. ???
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October 2022 by Perry D
Smart, funny Peggy gave great advice and showed me options for storage. Good experience all around!
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September 2022 by Carl Fuller Jr.
Clean storage place and friendly, professional staff. Nice to find a storage place that actually keeps someone on site!
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May 2022 by Meeka Reynolds
Wanda is amazing! She made everything so easy and was extremely helpful and friendly. In this day and age it's rare to find someone so pleasant when doing business.
