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“Incredible selection and superb service! We went shopping for a recliner chair after having enjoyed a particular high-end model at a relative’s house. Brownlee’s had what we were looking for, yes, but also had room after room filled with other options, many of them locally made and with extra features we never dreamed of (such as a built-in USB charging port). We started at one end of the store and “auditioned” dozens of chairs, finally selecting one at the opposite end because it had an electronically adjustable lumbar support. The Sales staff was friendly, accommodating, and endlessly patient. They answered dozens of questions and were extremely helpful in our decision-making process. It all came to a very happy ending when the delivery truck arrived this morning, and two experienced techs assembled the chair and set it up for us. Fifteen minutes later I was stone cold asleep in it, nodding off with sweet dreams for almost two hours. I am extremely happy with the entire process!”
“Walked in to price mattress and no intent to buy just yet. Shawn showed us mattresses that we perfect for what we’re looking for and surprise!!!! We bought a mattress, can’t wait to get it home and have some good sleep.”
“I recently bought a new mattress from Jacque at the Lawrenceville location, and the experience was fantastic! Jacque was incredibly helpful and made sure we got exactly what we needed. There was a minor issue with the delivery, but Jacque handled it quickly and efficiently, making the whole process stress-free. We couldn't be happier with our purchase, and I highly recommend buying a mattress from Jacque. Excellent service and a great experience overall!”
“The salesman, Doug, was very personable, very professional, and very efficient. We went in just to look at chairs and walked out after having purchased one. Doug made the purchase experience easy and pleasant.”
“Demetrius was very helpful and patient with me. I can in at the very last minute. Almost closing and he stayed and answered all of my questions and completed my order with no problems ? thanks I really appreciate it. This is the Lawrenceville, Ga location so go by and check him out.”
“My wife and I just moved here from another state. Since moving here, we have visited three furniture stores we found on Google maps, in search of a couch and a rug. I can honestly say that if we EVER need furniture or recommend a furniture place, this will be it. Here is why...When we entered the store we were approached by a friendly face with a genuine smile (Mo). Mo did not try to make a sell, instead, he really seemed to care about our needs. He spent time telling us about the couches (the good and the bad), and he helped us find a couch and a rug that matched our needs and finances. Speaking of finances, their furniture is priced at a very reasonable price, especially for good quality furniture. I recommend this place.I have zero relation to this store or anybody working at said place. This is my honest experience. Go check them out and see for yourself!”
“Thank Ms. Wendy for all your help. My boys love their bedroom sets. We are so happy we brought their bedroom sets with you. We had everything delivered and everyone one was very friendly and professional. Oh just before delivery we had a problem and it was fixed right away with no problem. Thanks again!!”
“Got a fridge from them that ended up having cooling issues. They were completely reasonable and worked with me for the 90-day warranty. You have to understand that you are buying scratch and ding / resale and that comes with inherent risk. However, if you have a problem, call them and ask. They treated me very well. I will post an update after the service is completed.”
“We went there looking for a washer that wouldn’t break our wallet, we found a very reasonably priced one, and they offered warranty, delivery installation and haul away of our 2 broken washers , and it was all still less than $500. We went to the store around 11:30 and it was delivered same day by 2 pm. The manager was very helpful and would definitely recommend. Spoke spanish too which was wonderful for my mom!”
“Amazing servicegreat personalitythey satisfy your needsfast deliverygreat pricingAsk for Abood, amazing customer service helped me find exactly what I was looking for and received my items in less than 4 days”
“Exceptional service. We arrived minutes before closing, but without hesitation or resentment, we were welcomed in. We received quality service and a great deal on a bed. Best bed we have ever slept in.”
“My husband bought me a Samsung washer and dryer from here. When they delivered the washing machine it wasn’t washing correctly and it gave an error message. We contacted the store and they had it picked up and fixed. It took about a week or two for repairs, but they gave us a great loaner (the same day they picked up my machine) until it was repaired. Since they’ve repaired it and brought it back to us, it has been working great ever since. I wanted to wait almost a year before I gave a review, to make sure we wouldn’t have anymore problems…and fortunately it has been working properly ever since. I would definitely purchase from this store again as we were able to purchase two very high quality machines for a good price. The staff was friendly, the purchase process was fast and they resolved our machine issues with no hesitation. I would definitely recommend.”
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“Imajjin is PHENOMENAL, she did an amazing job assisting me with information over the phone and was already available for me when my kids and I walked through the door, she provides quality and remarkable customer service and all the staff at American Freight are positive and extremely supportive! This is my NEW GO TO FURNITURE STORE they deserve 10 ⭐'s”