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March 2024 by cynthia rogers
I would definitely recommend Life Storage to anyone. Great location. Super convient and the staff is awesome. Mrs. Karen showed true concern of my needs. Thank you for a great visit.
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March 2024 by Robert Downing
Nice facility clean and Karen was very helpful in explaining key punch how work the lock great job thanks Karen
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March 2024 by Jose Guadarrama
Super helpfull staff, clean facility huge parkinglot.
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March 2024 by Jennifer Hall
We booked an RV spot using the online system and were required to contact the store. A man answered and completed our registration for the spot. He took the vin number for our RV, our credit card information, and set us up for a year rental. He charged us for the slot. When we call today (four days later) to get the code to drive our RV in and drop it off, they tell us we don’t have a spot, despite signing a contract and being charged. The woman on the phone tells us that they hired a temp last week while she was on vacation and this person was making reservations, taking credit card info, and charging people. Good luck if you booked anything with them. We’re still waiting to be reimbursed, we don’t have the spot they promised, so now we have to start all over, the woman on the phone was unapologetic and unhelpful in locating anything else with anyone else AND to add insult to injury, there is some man out there who doesn’t even work for their company that has all our personal info and credit card data.That’s a pretty untrustworthy and unreliable way to do business. I’m glad we’re not actually keeping anything valuable there. They just let anyone off the street manage things, apparently.
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March 2024 by Greg Russell
Friendly and very helpful..
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March 2024 by Danielle Martin
Darryl was such a pleasure to work with! He went above and beyond to help me in a time of despair— and not to add a very last minute move. I appreciate how courteous he was with me and my family. He should for sure be a valued employee. He made a really difficult day that much brighter!
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March 2024 by Enrique Benjamin
Karen mostly, the manager. Made the move awsome!
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March 2024 by Lester Jackson
Ms Karen is always so nice. The facility is always clean and well kept.
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March 2024 by Carolyn Jackson
I just Love Ms Karen. Always a pleasant visit ..
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February 2024 by Lisa Dawson
Just moved it. Seems very clean. Awesome customer service.
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February 2024 by Leslie Hills
Always great customer service!
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February 2024 by 22444G390406 Varner
Great service, Mrs Karen is the best. I have been storing since 2017
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February 2024 by Christina Johnson
This is the easiest transition I could have made! I transitioned from one storage unit in another city to this Grayson location and it was the best move I ever made! The manager was so kind and helpful to me. She made it such a great experience so I’ve told my friends so they can also take advantage of this awesome location.
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February 2024 by Veonica Keys
My experience has been great working with Ms. Karen. She always gives me a courtesy call to keep me informed on my account. The facility is very nice also.
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February 2024 by PrinceWilliam Demby
I’ve stored my belongings at many different storage facilities but when my wife and i found this facility hands down we’ve never wanted to do business anywhere else. We initially met and signed a rental agreement with Mrs. Karen in 2022 on property.Upon that we closed out several of our other rental agreement with competitors and moved what we store to Life storage. She such a pleasure to work with. The property is always clean and at any point if we need assistance or have concerns she’s always professionally available and helpful.We highly recommend if you ever have storage needs LIFE STORAGE should be considered #1 on your list.