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November 2022 by Jenn C.
Be aware of your costs when you check out. I went back for a refund of $1.75 for 2 items not ringing up properly. As this does not sound like a lot, if they continue over charging from time-to-time that money adds up!!! I don't think this is on purpose, just be aware. Also, as everywhere now, nobody on staff speaks. I got a 1/2 smile from 1 woman, but I initiated. She still didn't speak. The store Mgr here is great!! He's a very nice, funny & helpful man!!! I see him on weekends whenI shop for the week. I don't know his name. OK store, pretty stocked & they can't help how $$ items have gotten. But, if they would smile & provide shoppers with a good experience those costs probably wouldn't sting so much. Stephanie & Lisa didn't even greet me with a smile when I needed my reciept looked at. Stephanie was put out that I broke away to ask her to assist a nice man in line & rolled her eyes at me. Lisa was working hard to get me taken care of & thanked me for my patience as I left- she redeemed herself!! Get your coupons & digital cpupons together, put on a smile & go shopping. Have a great day!!!
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September 2022 by Grace K.
the Starbucks manager should be fired. How can you not have a drink and when the customer gets there you just say "oh you'll get a refund." How? When? The Starbucks manager wouldn't even give a receipt and laughed and said "oh yeah that won't be ready for another couple hours." She is a joke of a manager and should be fired. It's one thing to not have a drink but then say "call corporate" and lie and say a refund was given when it wasn't. 2nd time this has happen with the same manager. She is truly a pathetic manager
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July 2022 by Jessica P.
Today was my first time ever using government help to pay for my groceries I am a first time expecting mother and Mrs. Jacqueline was the perfect person to aid me for my first time with WIC I let her know when I got to the line that it was my first time and she immediately knew how to help me She went over the products with me before checking me out to make sure I grabbed the right things-- which I didn't , and she was more than happy to go back to check which items were for WIC and which weren't She made my experience amazing. She even let me know how to tell which products are WIC approved because most of them are marked on the prices, which helps me so much I forgot to bring one essential thing to complete my transaction, and she was more than patient with me to retrieve that thing back at my home. When I came back she welcomed me back with a smile. Although it took a little long to finish my transaction, she made sure to make me feel like I was not a burden. She was just the person I needed for my first time using government help. I really appreciate you Mrs. Jacqueline. Thank you for your help!
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April 2022 by mishel carr
I have been going to that pharmacy for years. Even though I have changed jobs and it takes me an extra 30 minutes to go to that pharmacy, I still do! The other pharmacies do not compare to them! You could not ask for a better team than Alex, Becky, Alyssa, Prashant, Lissa, and Raff. They really to care, and it shows. thank you all so much for always taking time to help :)
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March 2022 by Seema Akhtar
They have one word 53 ahead of me, it will take an hour. They did not disclose price with and without insurance, tries to collect more. So always ask the price. It may be cheaper without insurance.
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December 2021 by Bing K.
I like the clean shopping environment on my doorstep,It's just that the service of the staff could have been better trained
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May 2021 by Paul R.
For some reason I've often thought that all Kroger stores were built the same for the most part. I went into this store and I was lost! Had to go get my second covid vaccine which I didn't get my first from this store. By the time I walked in there I had to ask where the pharmacy was. I'm used to the Kroger at Dacula Rd and I must tell you, I was really lost. I'm glad that I didn't have to shop that day because what I was used to seeing I didn't see. Very clean store I might add. From the deli to the beer and wine, everything is in different places. I guess that would take some getting used to, only if I frequented the store.
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April 2021 by Nichel E.
I shop at this Krogers frequently however I will never purchase Kroger ground Turkey again! On 2 separate occasions the meat was spoiled. I've told the manager twice and nothing was done. He said he was going to check the meat and I literally watched him rearrange.the meat packages and went on with his day.
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February 2021 by anita9007
Received my covid vaccine! Team was very helpful! Thank you for all you do :)
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January 2021 by Arijeta Lecalic
Raff was very helpful and friendly.
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August 2020 by Timothy Hogsed
Prompt service
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May 2020 by Celi D
Lissa, Becky, and Alex are the HOLY TRINITY of pharmacists. Period. When all other pharmacies had given up on me, these ladies did everything they could to fiddle with my prescription and prescription card. The issue was really on the manufacturer's part, but they helped me in every way they could anyway. Without these ladies, I would be back in the hospital and without my life-saving medicine (insulin). Thank you, thank you, thank you ladies! I will bring all of my prescriptions to Riverside Kroger's pharmacy from this point forward for the customer service alone.
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August 2019 by Richard Baker
Excellent service, very nice staff and great prices compared to CVS.
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April 2019 by Christy Wainwright
Use them monthly. They know my name and are always polite.
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March 2019 by Jon W.
I'm not sure why this Kroger gets such bad reviews. I've been shopping here for 10 years and have always been happy with the service. If the lines are getting long, there is always a manager that will jump to opening up an additional line. Everything is always stocked and they have even brought in special products at my wife's request. 5 stars in my book.