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December 2023 by Endeavor Consults
Very nice. Helped me load my car.
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December 2023 by F. “Lesia” Neilly
That rating is a NEGATIVE one star. Only one other customer in store besides me. Other Becky customer was greeted politely and salesperson peaked over her shoulder at me (non-Becky) and proceeded to whisper to Becky to hold-off purchase because everything would be 40% off next day. Energy always off in this store. The Karens working here appear RACIST.THE STAFF IS ALWAYS AWFUL!!!
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October 2023 by eddie battle
Interesting things in store lamps pillows blankets home items... Also holiday array of products it is good store for making your house a comfortable place....Very clean and organize store....Staff very helpful and friendly very good experience...
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October 2023 by Sheldon Anderson
We love shopping at Kirkland's for home decor! Kim has been an excellent resource for assisting with our home decorations.
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October 2023 by Tina Ann
Love this store and always love the decor and holiday tableware
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September 2023 by Charlotte Handel
Love this place! Very friendly staff! Very helpful!
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March 2023 by Audrey A.
Customer service is piss poor at best. Went in to buy a blanket and didn't even get acknowledged. Stood in line waiting to but my item and a customer walked up to the opposite side. The employee turned around and took care of her first and ignored me.
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December 2022 by Jordan Forsyth
Tanya was an amazing help for my Christmas gift needs. Great recommendations.
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August 2022 by Mrs O
Walked into Kirklands and I was the only customer at that time in the store…there were 4 associates and no one cared to even greet me…wow or even say hi.Another customer walked in one of the associates greeted her…smh.I was going to purchase some Christmas items for my home decor so as I was leaving she asked me if I found everything ok…Really ? I said no ,none of the associates spoke including you,she kept apologizing I told her don’t apologize Do Better!
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August 2022 by beach doll
SoOo in love with Kirkland!! Very fun to shop here!♡
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July 2022 by Laurie Head
I love this store. But it seemed like inventory is a little shy. Not used to so much room in the store, I liked it better when it had a larger inventory.
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May 2022 by Pam Miller
Went to this location on 03/21/22. I was the only customer in the store at that time. There were two associates working and I passed them both on the floor. They didn’t seem happy to get customers. Another customer walked in and passed the same associates and they didn’t speak to them either. Myself and the ONLY other customer in the store were African American. I didn’t stick around to see if that was the reason for their poor customer service.
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March 2022 by Evelyn Ford
Staff have No Customer Service Skills! Store doesn't look good!
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December 2021 by C S.
I've been a long time Kirklands fan for many years. Love the items and housewares. But the service today SUUUUCKKKEDD. I know we're in a pandemic. Everyone is stressed and tired. I work in healthcare. I get it. However, when you decide to accept a job that involves interacting with other people- that job means you behave in a way to create a positive customer interaction. This may include being kind, encouraging, helpful, respectful, welcoming, doing whatever you need to do to treat others the way you want someone to treat you or your mama. To the staff at this location, 12/15/21 around 7pm- do better. I will definitely stick to ordering online to save time and stress. Happy Holidays.
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November 2021 by Ms Oona
Walked into Kirklands and I was the only customer at that time in the store…there were 4 associates and no one cared to even greet me…wow or even say hi.Another customer walked in one of the associates greeted her…smh.I was going to purchase some Christmas items for my home decor so as I was leaving she asked me if I found everything ok…Really ? I said no ,none of the associates spoke including you,she kept apologizing I told her don’t apologize Do Better!
