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February 2024 by William Armstrong
This was the 4th year having jackson hewitt do my taxes and sadly my last. I tried making a 4 pm appointment friday Feb. 9th. But was asked if I can make it at 3pm mind you it was 2:15 ATM. I got there and someone else was getting theirs done. I waited 30 minutes and had to leave after rushing up there. Then made a new appointment for Monday at 1pm. They no showed me altogether! I'm just trying to pay my rent! Ty
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April 2023 by Brians lastresort
Dont trust them.Paid more double what l paid last year for the same services. If they do not have documented UPFRONT exactly what you will pay them. RUN.
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March 2023 by Micah Todd Hughes
This is my first time using Jackson Hewitt. They will be doing my taxes from now on. The work harder than H.R Block to find deduction.
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February 2023 by Juanita Freeman
Very nice people very helpfull
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April 2022 by Ismail Tao
Thanks to the taxpreparer JADA, she was efficient & very helpful. I must say she will be doing my taxes from now on. also she’s really patient & helped answering all my questions.
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March 2020 by Catherine Adams
I have been using Jackson Hewitt for several years. After I remarried my husband and I got with Glen Rogers and have used him every year for 7 years now. He is an amazing tax expert and provide superior customer service with a personal touch. I don't want to deal with anyone else. Hats off to Jackson Hewitt for finding such a intelligent tax person.
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March 2020 by Yolanda Lopez
Enes was very polite and professional. I had numerous years to file. He was thorough and accurate. He stayed calm and did his job well. After 2hrs, he worked things out for me. Thanks a lot!
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January 2020 by Kimberly Perkins
The agent was very polite, professional and helpful.
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February 2018 by Reece Wilson
They don't seem to know what they are doing. At all. Very d**** very slow. I recommend going elsewhere to do your taxes.
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March 2017 by vilma olivo
For starters, the "Tax Office" was very small. Plus it's inside Walmart not to mention it's very crowed and loud. No Privacy! Secondly, the man working there was very rude. I spent 5 minutes there mostly watching him taking phone calls. Which by the way didn't seem work related, he was talking about hot chocolate lol. So I politely told him that I was leaving and I thanked him for his time. He apologized for being rude, but my mind was made up. I had also told him when I got there it would be my first time doing my taxes and he didn't seem to care at all. I was kinda of expecting for him to do the pamphlet drill. You know when they explain to you the requirements and your options, but he didn't he didn't even care as to ask me if I knew what I would need to do my taxes. Over all it was just a bad experience. I went down to H&R Block a couple stores down. They were really helpful and very descriptive. The receptionist was really warm and amiable. This was my own personal experience I hope your went/goes well if you go here.