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February 2024 by jj kb
455 Grayson hwyLawrenceville gaH&R BlockAsk for nevin she's a sweet heart and professional...
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February 2024 by Akil Young
ALways use Nevin (lawrenceville, Ga) for your tax preparation - she is personable, professional and calming. My heartbeat slows when I see Nevin's smile because I know that she cares about me on a personal level and will provide the best tax care that I can get.
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October 2023 by Kathy Kaufman
H&R block in Jefferson, GA did a great job for me. Thank you!
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April 2023 by debby
So grateful to these ladies for going above and beyond to help me with my taxes…what should’ve been a very stressful and upsetting moment was really turned around by their kindness and genuine heart to help. Will definitely keep coming back here thank y’all so so much ?
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April 2023 by NightmAre Your
Over the top! The whole team is just awesome and very friendly. 10/10 would recommend!
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February 2023 by Aaron K.
I should have known better. Last years taxes did not go well. For years before that I have always done the online review and pro review. It has always been worth the money but something has changed. I had to catch an error that the online pro made. Two years in a row now. I am told that there is a software error and they have to fix it. It went from me getting an 11k refund on state taxes to i owed 525 to now they are telling me i will get a 300 refund. I tried calling the national number to just get my money back because i dont trust them at all anymore to get someone in a call center that hardly spoke english, she refused to transfer me to a supervisor or anyone else for that matter. She first said no supervisors are available, then she said well they're in a meeting, then she told me i would need to call back. i call back and the same person answered the phone! again she refused to transfer me to anyone else to talk to. I have never been so disgusted with a company before. How can a company the size of HR block not have a supervisor covering a shift, or the ability to transfer to another representative. I want my my money back!
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August 2022 by Pamela Pineda carachure
Best experience yet from the moment we walked in the door with the front desk till we finished our appointment with Miss Russell great customer service great experience great people. very professional.
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May 2022 by hardik dhanak
Worst customer service ever!! I had my taxes filed in 1 st week of February with them. I have not received my refund until now. Called them several times to help me find out. No help whatsoever!!
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April 2022 by Kim Marx
Nevin our preparer is so very knowledgeable, kind and patient! We really like her.
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April 2022 by john nix
I felt at ease with my preparer. Very comfortable
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April 2022 by Tornubari Monkpe
I was charged high fees even when I don't got any refund.
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February 2022 by Anna Dorsey
Very efficient, quick and accurate service. She even went out of her way to educate me on business taxes in preparation for next year! Super nice and friendly!
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February 2022 by Mario Patmon
Always got a advance if I would have knew that I would have never came down there and when the tax prepper was doing my taxes some guy kept coming and her notes I didn't like that at all
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February 2022 by marcus woods
Same person who prepared my last return very professional and knowledgeable
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January 2022 by Torleta Gross
She was so professional fast and so honest and caring that I was sooo amazed and disappointed that I left you guys years ago to try Jackson Hewitt. That was a mistake and a terrible experience. I slept very well knowing my Taxes were in ya hands. Thanks and see u guy's next year .
