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March 2024 by Latrecia Raffety
Took my car in on a Tuesday, it was ready by Friday, much sooner than expected, and it looks like new! Thanks so much to Matt, Mark and Walter for going above and beyond to provide excellent service.
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March 2024 by Renoir d'Auvergne
Second time coming to Gerber and having the pleasure of working with Lloyd. Great service and timely updates. Their attention to detail is one of the main reasons I trust Gerber and Lloyd with our automobile repairs. The work provided is always of the highest quality and turnaround has been faster than expected on both of my visits.
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March 2024 by Candice TH
My estimator was Lloyd and he was absolutely phenomenal! I’m really big on communication and he exceeded my expectations from the first call, the updates in between, all the way to my final pickup. My car is not even a year old and I was devastated to have hit something and mess up my bumper plus other aspects of my car. So I brought my car in with skepticism, not only because it’s new, but also because I’ve had issues years ago where collision places did subpar work on a previous car. Lloyd gave me very specific details and assured me he would take care of my car and that he did! In addition, he did it quickly. I had my car back in less than two weeks which was even more surprising. I can’t thank Lloyd enough for the exceptional service I received. 10/10 highly recommend!
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February 2024 by Josely Cahuana Ramos
Good service
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January 2024 by Colby Porta
Matt K. did a wonderful job walking me through the process of fixing my wrecked van. The team doing the body work at Gerber Collision made it look phenomenal! Thank you Matt and thank you Gerber for the wonderful experience! If we get into another wreck, I know where we’ll be headed —> Gerber Collision in Lawrenceville.
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November 2023 by Alexander Algar
Rude unhelpful staff... No-one at the front desk when I arrived, only to be told I needed an appointment.Won't be using these people for my insurance repair.
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October 2023 by Forrest Raleigh
The nice lady at the front and the service gentleman in the back took real good care of me and kept me informed all along the way! Thanks for making an uncomfortable situation comfortable for me!?
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August 2023 by Mary Mcphan
*Update 8/21/23- The manager Michael reached out and got me in to repair the glass right away and stayed professional and courtesy the whole time. He got me in and out of the shop within 10mins. Thank you Michael for assisting with this issue and showing outstanding customer service! I’ve also updated the stars due to his amazing service!I was in an accident on 4/20 and decided to have my vehicle towed to this location. Just know I’m still waiting till this day to have the glass replaced from the accident. After they repaired the body I noticed the glass was damaged and took it back to have it repaired. First they tried to convince me that it was sap from the trees even though I park in a garage and just had a baby so the car stayed in the garage until the day I was able to start back getting out. After they got approved to fix it they told me they would call when the glass came in to do the repair. I had to keep calling them checking to see if the glass came in and to see when it would be repaired. I was told the person who repairs the glass was on PTO and they would contact me once he was back. Weeks passed so I called the insurance company to let them know the issue to find out that they paid the shop for the repair to the glass already and they urged me to contact the shop again to get it repaired. I then received a call that day from the shop and was advised the guy was still on pto and they would follow up that Wednesday to schedule an appointment for the repair. Here we are 2 weeks after that call and my glass have yet to be repaired. The communication is horrible and so is the service! This is only one of the issues I had when my vehicle was returned to me. I would not recommend this shop to anyone! Maybe one day they will actually fix the glass that the insurance company already paid for.
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May 2023 by Wendy Tague
They did an excellent job and kept me updated on the progress and was done sooner than I thought. They also helped me with car rental and return. Employees were very knowledgeable. Love their lifetime warranty, they stand behind their work, not many companies like that any more.Services: Painting
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May 2023 by Donald Michael
☺️My repair experience with Gerber Collision was excellent! The staff met and exceeded my expectations. The repair work on my vehicle looks wonderful! Thank you Matt forj making the repair process simple and easy for me to understand. If I need more body repair on my vehicles in the future, I will definitely choose Gerber Collision!Service: Body & Trim
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February 2023 by J Burns
My customer experience with Gerber Collision & Glass was phenomenal ! Personally, I would like to thank Lloyd and Austin for their professionalism. Upon my 1st visit, I met Austin who walked me through the process and gave me my estimate of charges. Austin was also present when I dropped off my vehicle for repairs and assured they will do a great job ! I also had the distinct pleasure of speaking with and meeting Lloyd. Lloyd did a great job communicating with me throughout the process. Lloyd was also present for my vehicle pick up and walk-through inspection. The work that Lloyd and his team did on repairs were impeccable! As a bonus, Lloyd took the time and patience to answer all of my questions. Lloyd was courteous, succinct and knowledgeable of any concerns that I may have had. Throughout this process, I must note that I received timely updates about my repairs from Lloyd and Austin. I can't think of enough superlatives to describe my overall experience. If I could give 10 stars I would !Great Job !!Service: General repairs & maintenance
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February 2023 by Jessica Jeter
Lloyd was so amazing to work with. He estimated 10 days and it took 7 days. He was very professional and ensured my needs as a flustered inconvenienced driver were met. He took time to explain the insurance and car rental process with me since State Farm and Enterprise DIDN'T. He helped ease my nerves and made me feel confident that i broght my vehicle here. His team detailed my vehicle and it looks good as new. Amazing jobServices: Body & Trim
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December 2022 by Tommy Moree
There two issues with the repair.The car was in the shop for a while so I had a bad battery after the repair.this was one year old battery.the car was in the shop with the top off or down the inside of car was dirty. Did not look like it was wiped at least to get some of the dust off.
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November 2022 by Rhonda Blevins
Lloyd did a fantastic job. He is a real professional. The work was done in such a timely, easy manner. Definitely will refer friends and family to Gerber LawrencevilleService: Body & Trim
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October 2022 by Terry Lasenby
Gerber took care of my concerns with every issue! Special thanks to Lloyd Hadley who went above and beyond to make sure my concerns were met! Thanks Gerber/Lloyd Hadley for making my experience GREAT!Services: Painting
