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March 2024 by Audrey Graham
My family have been customers for some years now and the experience has been no less than great. The manager and staff are always cordial and willing to assist if need. They respond to questions without hesitation. Also, the facility is clean and well maintained. I would definitely recommend to friends and family. Thanks
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March 2024 by Ben Thomas
Excellent service and convenient location
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December 2023 by Denise Dancie
I believe in good customer service. From my first call to my first visit customer service has been great!
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October 2023 by Calandra Uko
Ms. Kimberly was very courteous and attentive to our request and needs. I love the amenities as well. I highly recommend you book with Ms.Kimberly if you need a storage. The customer service she provides is impeccable!
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September 2023 by Im xXHaZarduSXx
Over the years I've had a good handful of different storage units from different storage facilities.. .This one being the only one that the day after signing the paperwork I received a phone call, just a simple courtesy call thanking me for my business, making sure that I was happy with everything and if I needed anything at all not to hesitate to let them know. I was actually pretty surprised to receive that phone call as I said the only place that's ever done that over the many many units I've had throughout my life. It's just the little things like that that seriously make such a difference, Also it doesn't hurt that they really do seem to be one of the cleaner, more upscale, and really just all around better if not best storage facilities around.
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June 2023 by Kyle Armstrong
Great place had a issue first night with trying to gain entry but the issue was fixed next day and staff was very nice and helpful I would definitely recommend this place for your storage needs…
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June 2023 by Jean Miller
It's pretty much what you expect but my boyfriend had his unit broken into and even though they secured it after the fact, weren't much help otherwise
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May 2023 by Yvonne Baker
Kimberly was very professional ,friendly and very helpful time renewing my lease
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March 2023 by Melanie Ford
This is my second post for Morningstar Storage in Lawrenceville. We had some unexpected delays during our move and had to keep the unit longer than expected. I was in contact with Kimberly several times with my changing plans. Each time she was extremely helpful and patient! I was afraid that they might rent it based on my original move-out date. She told me I could keep the unit as long as I needed because they wouldn’t rent it until I was officially out. Thanks again, Kimberly.
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March 2023 by Becky Bragg
Super friendly and helpful- the moving truck for free on the day of my move in was wonderful! Highly recommend if you need extra storage!
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November 2022 by Neal Clay
Ms. Kathy was so kind and a great person. And she talk me through everything and answer all of my questions. So glade I meet her.
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October 2022 by Dexter Pyles
Thanks Morningstar for such a great experience! Kim and Kathy treated me with the upmost importance! I highly recommend this storage facility will definitely refer family and friends!
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October 2022 by Gladyn Patterson
This is the place! I have used the competition and there are many negatives/bad experiences that I could speak on but I rather give MS the stars.The office staff were very professional and most importantly, the cleanliness and security of the storage. The use of their truck at no cost was an absolute bonus. The fact that you use numbers to enter vs carrying around an access card. The use of more than one elevator and entrance/exit was helpful. They even have a vending machine for folks who just need to quench their thirst or you have a hungry child/adult burning energy from moving all day. So thoughtful.Thank you MS!!
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October 2022 by Dmswl819
Kimberly has made it so easy to move in. She answered all my questions and was very kind. When I addressed my concerns to her she worked it out with no complications. I really appreciate her.
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June 2022 by Kevin Bolton
Very smooth transition great customer service.Had some issues with unit Kim got on it right away and we solved it ,I highly recommend for professionalism .
